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For Companies At a Glance
- Tasks: Join our Housekeeping team to keep the hotel sparkling clean and assist with various housekeeping duties.
- Company: The Londoner is a chic boutique hotel in Leicester Square, known for its ambition and unique spaces.
- Benefits: Enjoy 28 days holiday, complimentary meals, and discounts at popular stores.
- Why this job: Be part of a Great Place to Work with opportunities for career growth and a supportive culture.
- Qualifications: Previous housekeeping experience is preferred, but training will be provided; basic English communication is required.
- Other info: Flexible team players are encouraged to apply; must be eligible to work in the UK.
The predicted salary is between 20000 - 30000 £ per year.
Become a Londoner
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition . A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors . Situated in the heart of Leicester Square, where the four corners of the city meet . We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards . Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel .
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture .
We are currently recruiting for a Housekeeping Steward to join our Housekeeping team at The Londoner Hotel , this role comes with forward career progression.
Overview:
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An amazing opportunity to join our Londoner Housekeeping team as a Housekeeping Steward .
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As a Housekeeping Steward, you will be responsible for ensuring the public areas of the hotel are always clean and tidy.
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You will assist with implementation of general housekeeping standards for the hotel along with other ad hoc housekeeping duties. This may include supporting the Room Attendant team with any duties they may have.
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You will ensure that a high level of customer satisfaction is delivered all times in line with our core values and standards of always exceeding guest expectations.
About You:
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Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment. Training will however be provided.
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You must be able to d emonstrate excellent attention to detail and customer service skills.
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Being able to communicate with a basic level of English is a minimum requirement.
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You should always have a flexible approach and be able to work well with others in a team.
Company Benefits:
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Competitive salary
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28 days Holiday per annum including Bank Holidays increasing with long service
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Complimentary hot meals, salad bar and unlimited beverages provided daily
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R ecommend a Friend Scheme of up to £500 per friend recommended.
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Annual complimentary night stays within our hotels
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Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
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Access to a discount platform for all of the most popular stores and outlets
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Auto enrolment into our company pension scheme
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Regular social events across all hotels
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Annual company recognition events held in January each year
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Wellbeing champions across all of our hotels
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Access to our company doctor for medical appointments and occupational health support
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Access for all hosts to our online learning platform Edwardian Academy
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Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
House Steward employer: The Londoner
Contact Detail:
The Londoner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Steward
✨Tip Number 1
Familiarise yourself with The Londoner's unique offerings and atmosphere. Understanding the hotel's chic boutique style will help you align your responses during any interviews, showcasing your enthusiasm for their brand.
✨Tip Number 2
Highlight your previous experience in housekeeping or similar roles, especially within 4- or 5-star hotels. Be ready to discuss specific examples of how you've maintained high standards of cleanliness and customer satisfaction.
✨Tip Number 3
Demonstrate your attention to detail by preparing questions about their housekeeping standards and practices. This shows that you're proactive and genuinely interested in contributing to their team.
✨Tip Number 4
Emphasise your teamwork skills and flexibility. The role requires collaboration with others, so be prepared to share experiences where you've successfully worked as part of a team to achieve common goals.
We think you need these skills to ace House Steward
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous housekeeping or cleaning experience, especially in a 4- or 5-star hotel. Emphasise your attention to detail and customer service skills, as these are crucial for the House Steward role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to work at The Londoner. Mention how your skills align with their commitment to exceeding guest expectations and your willingness to learn and grow within the company.
Highlight Teamwork Skills: Since the role requires working well with others, be sure to include examples of your teamwork experience in both your CV and cover letter. This will demonstrate your ability to collaborate effectively within the Housekeeping team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the House Steward position.
How to prepare for a job interview at The Londoner
✨Show Your Attention to Detail
As a Housekeeping Steward, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, whether in housekeeping or another role. Mention specific examples of how your meticulousness improved customer satisfaction.
✨Emphasise Teamwork Skills
This role requires working closely with others, so be prepared to discuss your ability to collaborate effectively. Share experiences where you successfully worked as part of a team, and how you contributed to achieving common goals.
✨Demonstrate Customer Service Orientation
The Londoner values high levels of customer satisfaction. Be ready to talk about times when you went above and beyond for a guest or customer. This will show that you understand the importance of exceeding expectations.
✨Prepare for Basic English Communication
Since a basic level of English is required, practice common phrases and vocabulary related to housekeeping and customer service. Being able to communicate clearly will help you stand out and show your readiness for the role.
