Concierge - in England

Concierge - in England

England Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch concierge services and assist guests with bookings and enquiries.
  • Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
  • Benefits: Enjoy a competitive salary, 28 days holiday, and a supportive work culture.
  • Why this job: Be part of a dynamic team in a luxury hotel that values your growth.
  • Qualifications: Experience in a 5 Star hotel and excellent communication skills required.
  • Other info: Recognised as a Great Place to Work, with a focus on employee wellbeing.

The predicted salary is between 24000 - 42000 £ per year.

Become a Londoner. Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.

We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London’s first 'Super Boutique' hotel. At The Londoner, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Concierge to join our Concierge Team at The Londoner, our 5 Star Luxury Hotel.

Overview:
  • An amazing opportunity has arisen to join our 5 Star Luxury Hotel The Londoner as a Concierge team member.
  • The role of Concierge is an integral role and key to the success of The Londoner Concierge team.
  • As Concierge, you will support and offer excellent concierge services to our guests during their stay.
  • You will be responsible for assisting our guests with taxi bookings, reservations, and general enquiries.
  • You will be expected to deliver The Londoner standards at all times.
About You:
  • Current concierge experience within a 5 Star hotel environment within London.
  • Local area knowledge.
  • Excellent communication skills both verbally and written.
  • Hold a valid UK driving license.
Company Benefits:

Competitive salary, 28 days holiday per annum including...

Concierge - in England employer: The Londoner

At The Londoner, we pride ourselves on being a premier employer in the heart of Leicester Square, offering a vibrant work culture that champions employee wellbeing and professional growth. As part of our Concierge Team, you will not only deliver exceptional service in a stunning 5 Star Luxury Hotel but also benefit from competitive salaries, generous holiday allowances, and a supportive environment recognised as a Great Place to Work. Join us to elevate your career in hospitality while enjoying the unique atmosphere of London's first 'Super Boutique' hotel.
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Contact Detail:

The Londoner Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concierge - in England

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local hotels to chat with staff. You never know who might have a lead on a job at The Londoner!

✨Tip Number 2

Show off your local knowledge! When you get the chance to chat with potential employers, share your insights about London. Talk about your favourite spots and hidden gems. This will demonstrate your passion for the city and your ability to enhance guests' experiences.

✨Tip Number 3

Practice your communication skills! Whether it’s through mock interviews or casual conversations, being articulate and confident is key. Remember, as a Concierge, you'll be the face of The Londoner, so let your personality shine through!

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining The Londoner team. Don’t forget to follow up after applying – a little persistence goes a long way!

We think you need these skills to ace Concierge - in England

Concierge Experience
5 Star Hotel Knowledge
Local Area Knowledge
Excellent Communication Skills
Verbal Communication
Written Communication
Customer Service Skills
Problem-Solving Skills
Time Management
Attention to Detail
Organisational Skills
Driving License

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your unique talents and experiences make you a perfect fit for our Concierge team at The Londoner.

Highlight Relevant Experience: Make sure to detail any previous concierge or hospitality roles you've had, especially in 5 Star environments. We’re looking for candidates who can hit the ground running, so showcase your skills and local area knowledge!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this amazing opportunity at The Londoner.

How to prepare for a job interview at The Londoner

✨Know Your Stuff

Before the interview, brush up on your knowledge of The Londoner and its unique offerings. Familiarise yourself with the hotel’s services, local attractions, and any recent news. This will show your genuine interest and help you answer questions more confidently.

✨Showcase Your Experience

Be ready to discuss your previous concierge experience in detail. Prepare specific examples of how you've handled guest requests or resolved issues in a 5-star environment. Highlight your local area knowledge and how it can enhance the guest experience at The Londoner.

✨Practice Your Communication Skills

As a Concierge, excellent communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to get comfortable with delivering exceptional service under pressure.

✨Emphasise Team Spirit

The Londoner values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues to provide outstanding service. This will demonstrate that you’re not just a great individual performer but also a team player.

Concierge - in England
The Londoner
Location: England
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