At a Glance
- Tasks: Ensure the Spa is clean, serve refreshments, and promote services to guests.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: 28 days holiday, complimentary meals, discounts, and career development opportunities.
- Other info: Enjoy regular social events and recognition for your hard work.
- Why this job: Be part of a chic team and elevate your hospitality career in a vibrant environment.
- Qualifications: Previous Spa or Health Club experience preferred; strong communication skills required.
The predicted salary is between 20700 - 25300 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards.
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for an F & B & Spa Assistant to join our stunning Spa and Health Club, The Retreat at The Londoner Hotel.
Overview:
An amazing opportunity to join our Spa team at The Londoner Hotel as an F & B & Spa Assistant. As a Spa Assistant you will be responsible for ensuring that the Spa is kept clean and tidy and that guests and members using the Spa have everything they need. You will be responsible for checking stock levels frequently and reporting when stock levels get too low. You will serve healthy snacks and refreshments to guests from the Refuel bar. You will also promote and sell the services of The Spa when speaking to guests to ensure that you maximise potential for all sales.
About you:
Previous Spa or Health Club experience is required or an interest in developing a career within this field. Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations whilst delivering outstanding attention to detail and precision. As a Spa Host you must be able to demonstrate good computer skills and telephone manner. A good level of spoken and written communication is required.
Company Benefits:
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
F&B And Spa Assistant in City of Westminster employer: The Londoner
At The Londoner, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that fosters creativity and collaboration. Our commitment to employee wellbeing and professional growth is evident through our recognition as a Great Place to Work, providing ample opportunities for career advancement in a stunning location at the heart of Leicester Square. Join us and be part of a team that not only meets but exceeds guest expectations while enjoying the unique advantages of working in London's first Super Boutique hotel.
StudySmarter Expert Advice🤫
We think this is how you could land F&B And Spa Assistant in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Londoner. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Londoner
Don't be shy about reaching out to The Londoner directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B And Spa Assistant in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Londoner and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Londoner
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
