At a Glance
- Tasks: Welcome guests to the spa, manage bookings, and promote services.
- Company: Join The Londoner, a chic boutique hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts.
- Other info: Enjoy regular social events and opportunities for promotion.
- Why this job: Be part of a top-rated workplace focused on your wellbeing and career growth.
- Qualifications: Previous spa experience or a passion for hospitality is essential.
The predicted salary is between 24000 - 30000 € per year.
Welcome to The Londoner, a chic boutique hotel in the heart of Leicester Square. We are seeking hospitality professionals whose talents will meet guests’ exacting standards and propel their own career within a company that recognises and rewards.
An amazing opportunity to join the Spa team at The Londoner Hotel as a Spa Receptionist. The role of Spa Receptionist is to be the first point of contact when guests enter the Spa. You will welcome them warmly, complete any pre-treatment administration and ensure that they have everything they need to fully enjoy their experience in the spa. This role also includes opening and closing procedures when on duty. You will be responsible for checking stock levels frequently and reporting low stock levels to The Spa Manager. You will be able to confidently promote and sell all services within The Spa Centre maximising sales potential. You should be able to answer any questions that guests have about the treatments or services available in the Spa.
About you:
- Previous Spa or Health Club experience is required or an interest in developing a career within this field.
- Excellent communication skills and a warm and polite telephone manner.
- Understands the value of teamwork and collaborates well with other departments.
Company Benefits:
- Competitive salary
- 28 days holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Spa Receptionist employer: The Londoner Hotel
At The Londoner, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant work culture that prioritises employee wellbeing and development. As a Spa Receptionist, you will enjoy competitive benefits, including generous holiday allowances, complimentary meals, and opportunities for career advancement within our award-winning hotel. Join us in the heart of Leicester Square and be part of a team that values your contributions and fosters a supportive environment for growth.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out The Londoner’s website and social media. This will help you understand their style and values, so you can show off how you fit right in.
✨Tip Number 2
Practice your warm welcome! As a Spa Receptionist, first impressions matter. Role-play with a friend or in front of the mirror to nail that friendly greeting and confident communication.
✨Tip Number 3
Show off your teamwork skills! Think of examples from your past experiences where you collaborated with others. The Londoner values teamwork, so be ready to share how you can contribute to the spa team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Spa Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to our amazing team at The Londoner.
Tailor Your Application:Make sure to tailor your application specifically for the Spa Receptionist role. Highlight any relevant experience in spas or health clubs, and mention how your skills align with what we’re looking for. This will help us see why you’re a perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we love a good list!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at The Londoner Hotel
✨Know the Spa Inside Out
Before your interview, make sure you familiarise yourself with the services and treatments offered at The Londoner Spa. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Spa Receptionist, excellent communication is key. Practice articulating your thoughts clearly and warmly. You might even want to role-play common scenarios with a friend to get comfortable with welcoming guests and answering their queries.
✨Highlight Teamwork Experience
The Londoner values collaboration, so be ready to share examples of how you've worked effectively in a team. Think of specific instances where you contributed to a positive team dynamic or helped resolve conflicts.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
