At a Glance
- Tasks: Welcome guests to the spa, manage bookings, and promote services.
- Company: Join The Londoner, a chic boutique hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts.
- Other info: Enjoy regular social events and opportunities for professional development.
- Why this job: Be part of a recognised Great Place to Work and grow your career.
- Qualifications: Previous spa experience or a passion for hospitality is essential.
The predicted salary is between 24000 - 30000 £ per year.
Welcome to The Londoner, a chic boutique hotel in the heart of Leicester Square. We are seeking hospitality professionals whose talents will meet guests’ exacting standards and propel their own career within a company that recognises and rewards.
An amazing opportunity to join the Spa team at The Londoner Hotel as a Spa Receptionist. The role of Spa Receptionist is to be the first point of contact when guests enter the Spa. You will welcome them warmly, complete any pre-treatment administration and ensure that they have everything they need to fully enjoy their experience in the spa. This role also includes opening and closing procedures when on duty. You will be responsible for checking stock levels frequently and reporting low stock levels to The Spa Manager. You will be able to confidently promote and sell all services within The Spa Centre, maximising sales potential. You should be able to answer any questions that guests have about the treatments or services available in the Spa.
About you
- Previous Spa or Health Club experience is required or an interest in developing a career within this field.
- You should have excellent communication skills and a warm and polite telephone manner.
- Understand the value of teamwork and collaborate well with other departments.
Company Benefits
- Competitive salary
- 28 days holiday per annum including bank holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Spa Receptionist in London employer: The Londoner Hotel
At The Londoner, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant work culture that prioritises employee wellbeing and development. As part of our Spa team, you will enjoy competitive benefits, including generous holiday allowances, complimentary meals, and opportunities for career advancement through our extensive training programmes. Join us in the heart of Leicester Square and be part of a team that is recognised as a Great Place to Work, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in London
✨Tip Number 1
First impressions matter, so when you walk into that interview, make sure to greet everyone with a warm smile and a friendly hello. It sets the tone for the rest of your meeting and shows you’re ready to welcome guests just like you would in the Spa.
✨Tip Number 2
Do your homework on The Londoner! Familiarise yourself with their services and values. When you can chat confidently about what they offer and how you can contribute, it’ll show you’re genuinely interested and ready to be part of the team.
✨Tip Number 3
Be prepared to showcase your communication skills. Think of examples from your past experiences where you’ve handled guest queries or worked as part of a team. This will highlight your ability to fit right in with the Spa’s welcoming atmosphere.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can keep you fresh in their minds. Plus, it shows you’re keen on joining their fabulous team at The Londoner!
We think you need these skills to ace Spa Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to our amazing team at The Londoner.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in the spa or health club sector. We love seeing how your skills align with what we’re looking for, so don’t just send a generic CV – personalise it for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at The Londoner!
How to prepare for a job interview at The Londoner Hotel
✨Know the Spa Inside Out
Before your interview, make sure you familiarise yourself with the services and treatments offered at The Londoner Spa. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Spa Receptionist, excellent communication is key. Practice articulating your thoughts clearly and warmly. You might even want to role-play common scenarios, like welcoming a guest or answering their queries about treatments.
✨Demonstrate Team Spirit
The Londoner values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Share specific examples that highlight your ability to work well with different departments and contribute to a positive environment.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
