At a Glance
- Tasks: Welcome guests, manage table allocations, and ensure a smooth dining experience.
- Company: Join The Londoner, a chic boutique hotel in the heart of Leicester Square.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a luxury hotel and elevate your hospitality career.
- Qualifications: Experience in high-end dining and excellent customer service skills required.
The predicted salary is between 24000 - 30000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards potential.
We are currently recruiting for a Host/Hostess for our standout restaurant, Whitcomb's at The Londoner. This high-end restaurant is a very popular venue and is key to the Londoner experience. Please note that this position is available on a P/T basis for 24 hours per week.
Overview:
- An amazing opportunity to join our 5 Star Luxury Hotel, The Londoner as a Host or Hostess in Whitcomb's.
- You will be responsible for allocating tables for guests for the lunch or dinner service that day.
- You will welcome guests to the restaurants, seat them at their table, explain the concept of the restaurant and introduce them to their waiter/ess.
- You are responsible for the smooth running of the guest service and arrival experience within the restaurant.
- You will be competent with IT applications such as Open Table, Adecco and Micros and able to achieve a 100% pass mark in Micros competency tests.
About You:
- Previous experience of working in a high-end food led operation as a host or hostess is essential.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of the English language both written and spoken.
- Passion for food and beverage and keeping up to date with the latest food trends.
Our Benefits Package:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Host / Hostess in London employer: The Londoner Hotel
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where hospitality professionals can thrive. With a commitment to employee wellbeing and development, we provide competitive salaries, generous holiday allowances, and unique benefits such as complimentary meals and annual hotel stays. Join us at London's first 'Super Boutique' hotel, where your talents will be recognised and rewarded, paving the way for meaningful career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Host / Hostess in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with The Londoner and its unique offerings. This way, when you walk in for your interview, you can chat about what excites you about the place and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Host/Hostess, you'll be the face of the restaurant. Role-play with friends or family to nail down your welcoming vibe and customer service approach. Confidence is key!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a high-end setting like Whitcomb's. Choose an outfit that reflects the chic boutique style of The Londoner while still being comfortable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at The Londoner. Don’t miss out on this amazing opportunity!
We think you need these skills to ace Host / Hostess in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application specifically for the Host/Hostess role at The Londoner. Highlight your relevant experience in high-end food operations and your passion for customer service. We love seeing how you connect with our values!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity at The Londoner. We can’t wait to hear from you!
How to prepare for a job interview at The Londoner Hotel
✨Know the Venue Inside Out
Before your interview, take some time to research The Londoner and its standout restaurant, Whitcomb's. Familiarise yourself with the menu, the dining concept, and the overall vibe of the place. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Host/Hostess, exceptional customer service is key. Prepare examples from your previous experience where you went above and beyond for guests. Think about how you handled difficult situations or made someone's day special—these stories will resonate well with the interviewers.
✨Dress to Impress
First impressions matter, especially in a high-end environment like The Londoner. Dress smartly and professionally for your interview. This shows that you understand the standards expected in the hospitality industry and are ready to represent the hotel’s chic boutique image.
✨Practice Your Communication Skills
Since impeccable command of the English language is essential, practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend or in front of a mirror. This will help you feel more at ease during the actual interview.
