At a Glance
- Tasks: Lead a vibrant bar team, ensuring exceptional guest experiences and driving revenue.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Enjoy regular social events and opportunities for career advancement.
- Why this job: Be part of a chic, ambitious hotel that values your growth and wellbeing.
- Qualifications: Experience in hospitality, leadership skills, and a passion for customer service.
The predicted salary is between 40000 - 50000 € per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards.
We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner. The Stage offers our guests an exclusive Champagne Bar, which also serves a high-end afternoon tea, followed by charcuterie in the evening. The Residence is a collection of three beautifully designed spaces just for hotel residents.
Overview:
- As Bar General Manager, you will be responsible for achieving revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service.
- You will direct the Bar and floor team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment.
- Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by seeking feedback and evaluating service levels.
- Implement and develop strategies to improve where necessary alongside the management team.
- Be responsible for ensuring staff training, recruitment, coaching, and developing the team is at the forefront of the role, with clear training plans and objectives.
About You:
- In-depth knowledge of the London restaurant and liquor trends; experience of afternoon teas and champagne would be advantageous.
- Demonstrate personal ownership of tasks, leadership, and coaching skills.
- Current supervisory experience within a similar environment, with excellent attention to detail and customer service skills.
- Proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations.
Our Benefits Package:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Bar General Manager in London employer: The Londoner Hotel
At The Londoner, we pride ourselves on being a Great Place to Work, offering a vibrant and supportive culture that prioritises the wellbeing and development of our team. As a Bar General Manager, you will enjoy competitive benefits, including 28 days of holiday, complimentary meals, and opportunities for professional growth within London's first 'Super Boutique' hotel, all while working in the heart of Leicester Square. Join us to elevate your career in an environment that celebrates excellence and innovation in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar General Manager in London
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality professionals on LinkedIn, and don’t be shy about reaching out to people in your desired role. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for hospitality shine through. We want to see how you can bring your unique flair to The Londoner and make our guests feel special.
✨Tip Number 3
Research is key! Familiarise yourself with The Londoner’s offerings, especially The Stage and The Residence. Knowing the ins and outs of our spaces will help you stand out and show us you’re genuinely interested in being part of our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen!
We think you need these skills to ace Bar General Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating memorable experiences for guests, especially in a vibrant setting like The Londoner.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Bar General Manager role. We’re looking for specific examples of how you've excelled in similar environments, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and qualifications are easy to spot. Use bullet points if it helps to break down your experience!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Londoner!
How to prepare for a job interview at The Londoner Hotel
✨Know Your Venue
Before the interview, take some time to research The Londoner and its unique offerings. Familiarise yourself with The Stage and The Residence, and think about how you can enhance the guest experience there. This will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
As a Bar General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies. Be ready to discuss how you motivate staff and ensure customer satisfaction.
✨Demonstrate Your Knowledge of Trends
Brush up on current trends in the London restaurant and bar scene, especially around afternoon teas and champagne. Being able to discuss these trends during your interview will demonstrate your expertise and passion for the industry.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they measure success in the role. This not only shows your enthusiasm but also helps you assess if The Londoner is the right fit for you.