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For Companies At a Glance
- Tasks: Welcome guests and ensure a top-notch arrival experience at our luxury bar.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: Enjoy competitive salary, generous holiday, and a supportive work culture.
- Other info: Training provided, with opportunities for personal and professional growth.
- Why this job: Be part of a chic, high-end environment and elevate your hospitality career.
- Qualifications: Experience in high-end hospitality and excellent customer service skills required.
The predicted salary is between 1200 - 1600 £ per month.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards potential.
We are currently recruiting for a Host/Hostess for the Stage at The Londoner, this high-end bar is a very popular venue and is right at the heart of the Londoner experience.
Overview:
- An amazing opportunity to join our 5 Star Luxury Hotel, The Londoner as a Host/Hostess in The Stage at The Londoner.
- The role of Host/Hostess is responsible for the overall arrival experience for our guests within the bar. You will escort all guests to their tables in an elegant and professional manner including assisting with coats and bags as required. You will take a disciplined approach to table return times and will communicate effectively to the Floor Managers to ensure that table turnovers are run smoothly and efficiently.
- You will be competent with IT applications such as Open table, Adecco and Micros.
About You:
- Previous experience of working in a high-end food led operation as a host or hostess. Training will be required.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of English both written and spoken.
- A passion for food and beverage and the desire to keep up to date with the latest food trends.
Our Benefits Package:
- Competitive salary
- Days Holiday per annum including
Host / Hostess employer: The Londoner Hotel
Contact Detail:
The Londoner Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host / Hostess
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Londoner and soak in the atmosphere. Familiarising yourself with the space will not only impress your interviewers but also help you feel more confident when discussing how you can enhance the guest experience.
✨Tip Number 2
Practice your communication skills! As a Host/Hostess, you'll need to engage with guests and staff alike. Try role-playing with a friend or family member to refine your approach and ensure you're ready to showcase your impeccable command of English during the interview.
✨Tip Number 3
Show off your passion for food and beverage! Be prepared to discuss your favourite trends and dishes during the interview. This will demonstrate your enthusiasm for the role and your commitment to providing an exceptional experience for guests at The Stage.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right from the start. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Host / Hostess
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see who you are beyond your experience. A touch of creativity can make your application stand out in a sea of formal submissions.
Tailor Your Application: Make sure to tailor your application specifically for the Host/Hostess role at The Londoner. Highlight your previous experience in high-end hospitality and how it aligns with our commitment to exceptional guest experiences. We love seeing how you connect your skills to our values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills, especially those related to customer service and attention to detail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at The Londoner. We can’t wait to hear from you!
How to prepare for a job interview at The Londoner Hotel
✨Know Your Venue
Before the interview, take some time to research The Londoner and its unique offerings. Familiarise yourself with the bar, The Stage, and its atmosphere. This will not only show your genuine interest but also help you answer questions about how you would enhance the guest experience.
✨Showcase Your Customer Service Skills
As a Host/Hostess, exceptional customer service is key. Prepare examples from your previous roles where you went above and beyond for guests. Highlight your attention to detail and how you handle difficult situations with grace and professionalism.
✨Dress to Impress
Since this is a high-end establishment, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry and the standards expected at The Londoner. Think chic and professional!
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would greet guests, manage table turnovers, and assist with coats and bags. This will demonstrate your ability to perform under pressure and your commitment to providing an elegant arrival experience.