At a Glance
- Tasks: Ensure the Spa is clean, serve refreshments, and promote services to guests.
- Company: Join The Londoner, a chic boutique hotel in the heart of Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Access to training, promotion opportunities, and a supportive work culture.
- Why this job: Be part of a recognised Great Place to Work and grow your career.
- Qualifications: Previous Spa experience or a passion for hospitality is essential.
The predicted salary is between 30000 - 40000 € per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards.
We are currently recruiting for an F & B & Spa Assistant to join our stunning Spa and Health Club, The Retreat at The Londoner Hotel.
OverviewAn amazing opportunity to join our Spa team as an F & B & Spa Assistant. As a Spa Assistant, you will be responsible for ensuring that the Spa is kept clean and tidy and that guests and members using the Spa have everything they need. You will check stock levels frequently and report when stock levels get too low. You will serve healthy snacks and refreshments to guests from the Refuel bar and promote and sell the services of The Spa to maximise potential for all sales.
About youPrevious Spa or Health Club experience is required or an interest in developing a career within this field. Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations whilst delivering outstanding attention to detail and precision. As a Spa Host, you must demonstrate good computer skills and telephone manner. A good level of spoken and written communication is required.
Company Benefits- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
F&B and Spa Assistant employer: The Londoner Hotel
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where hospitality professionals can thrive. With a commitment to employee wellbeing and development, we provide competitive salaries, generous holiday allowances, and numerous opportunities for career advancement through our training programmes. Join us at London's first 'Super Boutique' hotel, where your unique talents will be recognised and rewarded in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land F&B and Spa Assistant
✨Tip Number 1
Get to know the hotel! Research The Londoner and its unique offerings. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your skills! If you have experience in hospitality, be ready to share specific examples of how you've exceeded guest expectations. Use numbers and results to back up your claims – it makes a stronger impact!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Londoner and are keen to be part of our amazing team.
We think you need these skills to ace F&B and Spa Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences or stories that highlight your enthusiasm for providing excellent service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for the F&B and Spa Assistant role. Highlight your previous experience in spa or health club settings, and don’t forget to mention any specific skills that align with what we’re looking for at The Londoner.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and securely. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at The Londoner Hotel
✨Know Your Spa and F&B Basics
Before the interview, brush up on your knowledge of spa services and food & beverage offerings. Familiarise yourself with common treatments, healthy snack options, and how to create a welcoming atmosphere for guests. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a guest or resolved a difficult situation. This is crucial in hospitality, and sharing these stories will demonstrate your ability to meet the high standards expected at The Londoner.
✨Be Ready to Discuss Teamwork
As an F&B and Spa Assistant, you'll be part of a team. Be prepared to talk about your experience working collaboratively with others. Highlight how you contribute to a positive team environment and how you handle conflicts or challenges within a team setting.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team culture, opportunities for training and development, or what a typical day looks like in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
