At a Glance
- Tasks: Assist in managing the spa and support therapists to deliver exceptional guest experiences.
- Company: Join The Londoner, a chic boutique hotel in the heart of Leicester Square.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Enjoy regular social events and access to training for personal development.
- Why this job: Be part of a dynamic team in a luxury spa environment with growth opportunities.
- Qualifications: Experience in a 5 Star Spa and NVQ Level 3 certification required.
The predicted salary is between 24750 - 30250 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.
Due to the ongoing success of the Retreat at The Londoner, we are currently recruiting for an Assistant Spa Manager.
Overview:
A new opportunity has arisen to join The Londoner Spa Retreat team as Assistant Spa Manager. The role of Assistant Spa Manager will involve assisting the Spa Manager in the day to day operation and running of the spa operation. Supporting and training the therapists to ensure treatment standards are achieved. Achieve Spa revenue, profit and customer satisfaction goals for the Spa and Wellness operation alongside the Spa Manager. Ensure guest expectations are exceeded and seeks opportunities to improve the guest experience by seeking feedback.
About you:
- Current Spa supervisory experience within a 5 Star Spa environment within the UK.
- NVQ Level 3 or current verified UK certificates.
- Ability to manage and achieve budgetary goals by analysing historical data, forecasts and revenues.
- Has the ability to demonstrate personal ownership of tasks and will ensure completion to achieve the required results.
- Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations whilst delivering outstanding attention to detail and precision.
Company Benefits:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Compensation:
Competitive salary
Assistant Health Spa Manager in City of Westminster employer: The Londoner Hotel
The Londoner Hotel in Leicester Square is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive benefits such as generous holiday leave and exclusive employee discounts, team members are encouraged to thrive in their roles while enjoying the dynamic atmosphere of one of London's premier hospitality venues.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Health Spa Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Londoner Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Londoner Hotel
Don't be shy about reaching out to The Londoner Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Health Spa Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Londoner Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Londoner Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
