At a Glance
- Tasks: Lead a vibrant bar team, ensuring exceptional service and guest satisfaction.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, and complimentary meals daily.
- Other info: Great Place to Work certified, with regular social events and training programs.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: Experience in hospitality, leadership skills, and a passion for customer service.
The predicted salary is between 40000 - 50000 € per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards.
We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner. The Stage offers our guests an exclusive Champagne Bar, which also serves a high-end afternoon tea, followed by charcuterie in the evening. The Residence is a collection of three beautifully designed spaces just for hotel residents.
As Bar General Manager, you will be responsible for achieving revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service. You will direct the Bar and floor team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment. Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by seeking feedback and evaluating service levels. Implement and develop strategies to improve where necessary alongside the management team. Be responsible for ensuring staff training, recruitment, coaching, and developing the team is at the forefront of the role, with clear training plans and objectives.
About You
In-depth knowledge of the London restaurant and liquor trends, experience of afternoon teas and champagne would be advantageous. To be considered for this role, you must be able to demonstrate personal ownership of tasks, leadership, and coaching skills. Current supervisory experience within a similar environment, ability to demonstrate excellent attention to detail and customer service skills, and precision are essential. Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations.
Our Benefits Package
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Bar General Manager employer: The Londoner Hotel
At The Londoner, we pride ourselves on being a Great Place to Work, offering a vibrant and supportive culture that prioritises the wellbeing and development of our team. As a Bar General Manager, you will thrive in a dynamic environment located in the heart of Leicester Square, with access to exceptional training programmes, competitive benefits, and opportunities for career advancement within our chic boutique hotel. Join us to not only elevate your professional journey but also to be part of a team that is dedicated to exceeding guest expectations and creating memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Bar General Manager
✨Tip Number 1
Network like a pro! Attend hospitality events, join local bar manager groups, and connect with industry folks on LinkedIn. The more people you know, the better your chances of landing that Bar General Manager role at The Londoner.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your unique experiences and how they’ve shaped your approach to customer service and team leadership.
✨Tip Number 3
Research The Londoner! Familiarise yourself with their offerings, especially The Stage and The Residence. Knowing the ins and outs of their services will help you stand out in interviews and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Londoner. Don’t miss out on this opportunity!
We think you need these skills to ace Bar General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to providing exceptional service, especially in a vibrant setting like The Londoner.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Bar General Manager role. Highlight relevant experience in managing bar operations, customer service excellence, and team leadership. We want to see how you can bring your unique skills to our chic boutique hotel!
Be Specific About Your Achievements:Quantify your successes in previous roles. Whether it’s increasing revenue, improving customer satisfaction scores, or leading a successful team, we love numbers! This helps us see the impact you've made and how you can contribute to our goals at The Londoner.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fantastic team at The Londoner!
How to prepare for a job interview at The Londoner Hotel
✨Know Your Venue
Before the interview, take some time to research The Londoner and its unique offerings. Familiarise yourself with The Stage and The Residence, and understand their concepts. This will not only show your genuine interest but also help you discuss how your experience aligns with their vision.
✨Showcase Your Leadership Skills
As a Bar General Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you would motivate and develop your team at The Londoner.
✨Demonstrate Customer Focus
Customer satisfaction is paramount in hospitality. Think of specific instances where you've gone above and beyond for guests. Be prepared to share how you would implement strategies to enhance guest experiences at The Stage and The Residence.
✨Discuss Industry Trends
Having in-depth knowledge of London’s restaurant and liquor trends is crucial. Brush up on current trends, especially around afternoon teas and champagne. Being able to discuss these topics will demonstrate your passion and expertise in the industry.
