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- Tasks: Provide top-notch admin support for postgraduate programmes and enhance student experiences.
- Company: Join the LSE School of Public Policy, a hub for transformative ideas and diverse community.
- Benefits: Competitive salary, generous leave, hybrid working, and excellent training opportunities.
- Why this job: Be part of a dynamic team making a real difference in students' academic journeys.
- Qualifications: Experience in administration and customer service within higher education is essential.
- Other info: Exciting role with great career development in a friendly and fast-paced environment.
The predicted salary is between 36513 - 41565 £ per year.
The LSE is committed to building a diverse, equitable and truly inclusive university.
The LSE School of Public Policy equips students with the skills and ideas to transform people and societies. We are an international community where ideas and practice meet, creating professionals with the ability to analyse, understand and resolve the challenges of contemporary governance.
We are now seeking to appoint a highly committed and motivated Programme Administrator to provide high quality and comprehensive administrative support to staff and students on our postgraduate degree programmes. The postholder will have responsibilities for one or more programmes according to operational need. This role will involve you working closely with staff and students in a fast paced and dynamic work environment.
The post-holder will play a pivotal role in the smooth and efficient running of the designated programme/s. You will collaborate with key academic and professional services staff to proactively develop the programme/s, student experience and learning community. Responsibilities will include:
- Acting as a focal point of contact for student and applicant enquiries
- Course administration
- Editing online learning resources
- Coordination of assessments and examinations
- Detailed planning of programme logistics
- Contributing to the student lifecycle from Welcome (induction) to graduation
- Interaction with LSE’s central services to deliver a seamless student experience
You should possess relevant administration and customer service (student-facing) experience within higher education. You will also have excellent oral and written communication skills, the ability to work under your own initiative as well as within a team, and excellent IT skills. A commitment to excellence in service delivery to students and colleagues is essential.
This is an exciting opportunity for an enthusiastic and organised administrator to join a busy and friendly team. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
To apply for this post, please go to www.jobs.lse.ac.uk. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Michelle Batten on m.e.batten@lse.ac.uk.
The closing date for receipt of applications is 22 February 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Programme Administrator (School of Public Policy) employer: The London School of Economics and Political Science (LSE)
Contact Detail:
The London School of Economics and Political Science (LSE) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Administrator (School of Public Policy)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at LSE, especially in the School of Public Policy. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the programme and its challenges. Show us how your skills can directly contribute to enhancing the student experience and programme efficiency.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with students and staff, being clear and confident in your responses will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at LSE.
We think you need these skills to ace Programme Administrator (School of Public Policy)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Administrator role. Highlight your relevant experience in administration and customer service, especially within higher education, to show us you’re the perfect fit!
Show Off Your Communication Skills: Since excellent communication is key for this role, use your written application to demonstrate your skills. Keep it clear, concise, and professional, while also letting your personality shine through!
Highlight Your Organisational Skills: As a Programme Administrator, you'll need to juggle multiple tasks. In your application, give us examples of how you've successfully managed projects or events in the past. This will show us you can handle the fast-paced environment at LSE.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role there too.
How to prepare for a job interview at The London School of Economics and Political Science (LSE)
✨Know the Programme Inside Out
Before your interview, make sure you thoroughly understand the School of Public Policy and its programmes. Familiarise yourself with their mission, values, and any recent developments. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Programme Administrator, you'll be the first point of contact for students and applicants. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. Highlighting these skills will demonstrate your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing student enquiries or coordinating assessments. Think of relevant scenarios from your previous roles and practice articulating your thought process and actions clearly.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, programme development, or student engagement strategies. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you.
