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- Tasks: Lead a team managing casework and records for PhD students at LSE.
- Company: Join the prestigious London School of Economics, a leader in higher education.
- Benefits: Enjoy hybrid working, generous leave, and excellent training opportunities.
- Why this job: Be part of a dynamic team shaping the future of doctoral education.
- Qualifications: Strong leadership skills and proficiency in Microsoft365 required.
- Other info: Applications close on 27 July 2025; interviews start from 4 August 2025.
The predicted salary is between 42679 - 51000 ÂŁ per year.
PhD Academy Assistant Manager (Casework and Records)
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PhD Academy Assistant Manager (Casework and Records)
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Join to apply for the PhD Academy Assistant Manager (Casework and Records) role at The London School of Economics and Political Science (LSE)
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PhD Academy
PhD Academy Assistant Manager (Casework and Records)
Salary from ÂŁ42,679 to ÂŁ51,000 pa inclusive with potential to progress to ÂŁ54,730 pa inclusive of London allowance.
This is a full-time, permanent appointment.
The PhD Academy offers centralised services, social space and advanced training to the School’s doctoral students. It also hosts the LSE Economic and Social Research Council Doctoral Training Partnership (LSE ESRC DTP).
The PhD Academy is looking to appoint an Assistant Manager responsible for casework and records. This role involves leading the Research Degrees Management team, overseeing registry processes for PGR students from enrolment through to completion and award, managing the secretariat function for the Research Degrees Sub-Committee and the Doctoral Programme Directors’ Forum, and leading the School’s community of practice for PGR programme management and administration.
The successful candidate will be an integral member of the PhD Academy\’s core management team, contributing to strategic planning and the delivery of PhD Academy operations. This role requires a dynamic individual who can adapt and advance our services in response to changing academic regulations, policies, and technological advancements.
Responsibilities include: leading and managing a team of three officers, including recruitment, training, and performance reviews; ensuring efficient casework, advice, and student records management services, proactively leading improvements in student records and casework management, and; collaborating extensively with stakeholders across the School to uphold high standards of service.
Candidates should be able to demonstrate the ability to lead and manage a small team, excellent IT skills, including proficiency in Microsoft365 and other collaborative platforms, the ability to communicate complex information sensitively and effectively to a diverse range of stakeholders, and a proactive approach to service improvement and stakeholder engagement.
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
To apply for this post, please go to www.jobs.lse.ac.uk . If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Pete Mills ( phdacademy.manager@lse.ac.uk ).
The closing date for receipt of applications is Sunday 27 July 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications. Interviewees will be required to complete and submit a pre-interview test exercise. Interviews will take place in person on or after Monday 4 August 2025.
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PhD Academy Assistant Manager (Casework and Records) employer: The London School of Economics and Political Science (LSE)
Contact Detail:
The London School of Economics and Political Science (LSE) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PhD Academy Assistant Manager (Casework and Records)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the PhD Academy Assistant Manager role. Understanding the nuances of casework and records management will help you articulate your relevant experience during the interview.
✨Tip Number 2
Network with current or former employees of the LSE, especially those in similar roles. They can provide valuable insights into the work culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft365 and collaborative platforms. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your leadership style and experiences managing teams. The role requires leading a small team, so having concrete examples of your management approach will be crucial in showcasing your fit for the position.
We think you need these skills to ace PhD Academy Assistant Manager (Casework and Records)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the PhD Academy Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in managing teams and handling casework. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and improve services.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the institution. Highlight your leadership experience, IT skills, and proactive approach to service improvement. Make sure to address how you can contribute to the PhD Academy's goals.
Prepare for the Pre-Interview Test: Since candidates will need to complete a pre-interview test, review potential topics related to casework management and stakeholder engagement. Practise articulating complex information clearly, as this will be crucial for both the test and the interview.
How to prepare for a job interview at The London School of Economics and Political Science (LSE)
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the PhD Academy Assistant Manager. Be prepared to discuss how your skills and experiences align with leading a team, managing casework, and overseeing student records.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be ready to provide examples of your leadership experience. Discuss how you've successfully recruited, trained, and conducted performance reviews in previous roles.
✨Demonstrate IT Proficiency
The position requires excellent IT skills, particularly with Microsoft365 and collaborative platforms. Be prepared to discuss your experience with these tools and how you've used them to improve processes or enhance communication.
✨Prepare for Stakeholder Engagement
This role involves extensive collaboration with various stakeholders. Think of examples where you've effectively communicated complex information to diverse groups and how you ensured high standards of service in those interactions.