At a Glance
- Tasks: Lead a diverse team providing IT and AV support to staff and students at LSE.
- Company: Join the London School of Economics, a vibrant hub for social sciences.
- Benefits: Competitive salary, generous leave, hybrid working, and excellent training opportunities.
- Other info: Be part of a collaborative culture that values diversity and inclusion.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in managing IT support teams and resolving technical issues required.
The predicted salary is between 53949 - 62160 £ per year.
LSE is committed to building a diverse, equitable and truly inclusive university. The London School of Economics is a cosmopolitan university situated in the vibrant centre of London that specialises in the study of social sciences. LSE’s Data and Technology Services division provides services to over 10,000 staff and student users.
The Campus Support Manager is a key operational leadership role within Digital Technology Services (DTS), responsible for managing the Campus Support Team and Audio Visual (AV) services. Together, these teams provide dedicated, on-the-ground IT and AV support to staff and students across LSE, ensuring technology operates seamlessly to support the School's teaching, research, and administrative activities.
The postholder will lead and develop a diverse team comprising technical analysts, support officers, support technicians, apprentice technicians, AV technicians, and AV events specialists. Leadership responsibilities include setting clear objectives, conducting performance reviews, supporting professional development, and fostering a collaborative team culture that encourages knowledge sharing between IT and AV specialisms. The Campus Support Manager will build and maintain strong relationships across LSE, acting as a key liaison for campus-based IT and AV services. The role requires a visible, engaged leader who balances operational delivery with strategic thinking, ensuring services are aligned with ITIL best practices and institutional priorities.
Candidates should have:
- Experience managing or leading IT support teams in a customer-facing environment, with strong understanding of second-line IT support operations and service delivery.
- Experience resolving a wide range of technical issues across hardware, software, and AV technologies.
- Familiarity with ITIL principles and their application in support environments, with proven ability to monitor service performance and use data to inform decisions.
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification. To apply for this post, please go to . If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email dts.admin@lse.ac.uk. The closing date for receipt of applications is 26 August 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Campus Support Manager in London employer: The London School of Economics and Political Science (LSE)
The London School of Economics and Political Science (LSE) is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With competitive salaries and the flexibility of hybrid working conditions, LSE prioritises employee growth through continuous learning opportunities and professional development. Working at LSE not only provides a chance to contribute to a prestigious institution but also to be part of a community dedicated to shaping future leaders in economics and social sciences.
Contact Details:
The London School of Economics and Political Science (LSE) Recruitment Team
