At a Glance
- Tasks: Support postgraduate programmes by managing student inquiries and course administration.
- Company: Prestigious university in London with a vibrant academic community.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Join a respected institution and make a difference in students' academic journeys.
- Qualifications: Strong administration and customer service experience required.
- Other info: Exciting opportunity for career growth in a supportive setting.
The predicted salary is between 28800 - 43200 £ per year.
A prestigious university in London is seeking a highly committed Programme Administrator to provide comprehensive administrative support to postgraduate degree programmes. The successful candidate will ensure smooth operations for one or more programmes, engaging closely with staff and students in a dynamic environment.
Key responsibilities include:
- Managing student inquiries
- Course administration
- Coordinating logistics for the student lifecycle from induction to graduation
Strong administration and customer service experience are essential in this exciting opportunity.
Hybrid Programme Administrator, Public Policy (Postgrad) employer: The London School of Economics and Political Science (LSE)
Contact Detail:
The London School of Economics and Political Science (LSE) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Programme Administrator, Public Policy (Postgrad)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the university on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the programmes you'll be supporting. Knowing the ins and outs will show your commitment and help us stand out from the crowd.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve helped students or resolved issues. We want to demonstrate that we can handle inquiries with ease and professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you ace the process.
We think you need these skills to ace Hybrid Programme Administrator, Public Policy (Postgrad)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. We want to see how your skills align with the role of Programme Administrator, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting postgraduate programmes and how you can contribute to our dynamic environment. Keep it engaging and personal!
Showcase Your Communication Skills: As a Programme Administrator, you'll be interacting with students and staff regularly. Make sure your application reflects your strong communication skills—clarity and professionalism are key!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at The London School of Economics and Political Science (LSE)
✨Know the Programme Inside Out
Before your interview, make sure you thoroughly understand the postgraduate programmes you'll be supporting. Familiarise yourself with the course structure, key staff members, and any recent developments in public policy. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Administration Skills
Prepare specific examples of your previous administrative experience that highlight your organisational skills and attention to detail. Think about times when you successfully managed multiple tasks or resolved student inquiries efficiently. This will demonstrate your capability to handle the responsibilities of the role.
✨Engage with Customer Service Scenarios
Since strong customer service experience is essential, be ready to discuss how you've handled challenging situations with students or colleagues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the programme and the team. Inquire about the challenges they face or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.