At a Glance
- Tasks: Lead a diverse team providing IT and AV support to staff and students at LSE.
- Company: Join the London School of Economics, a vibrant hub for social sciences.
- Benefits: Competitive salary, generous leave, hybrid working, and excellent training opportunities.
- Other info: Be part of a collaborative culture that values diversity and inclusion.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in managing IT support teams and resolving technical issues.
The predicted salary is between 53949 - 62160 £ per year.
LSE is committed to building a diverse, equitable and truly inclusive university. The London School of Economics is a cosmopolitan university situated in the vibrant centre of London that specialises in the study of social sciences. LSE’s Data and Technology Services division provides services to over 10,000 staff and student users.
The Campus Support Manager is a key operational leadership role within Digital Technology Services (DTS), responsible for managing the Campus Support Team and Audio Visual (AV) services. Together, these teams provide dedicated, on-the-ground IT and AV support to staff and students across LSE, ensuring technology operates seamlessly to support the School's teaching, research, and administrative activities.
The postholder will lead and develop a diverse team comprising technical analysts, support officers, support technicians, apprentice technicians, AV technicians, and AV events specialists. Leadership responsibilities include setting clear objectives, conducting performance reviews, supporting professional development, and fostering a collaborative team culture that encourages knowledge sharing between IT and AV specialisms. The Campus Support Manager will build and maintain strong relationships across LSE, acting as a key liaison for campus-based IT and AV services. The role requires a visible, engaged leader who balances operational delivery with strategic thinking, ensuring services are aligned with ITIL best practices and institutional priorities.
Candidates should have:
- Experience managing or leading IT support teams in a customer-facing environment, with strong understanding of second-line IT support operations and service delivery.
- Experience resolving a wide range of technical issues across hardware, software, and AV technologies.
- Familiarity with ITIL principles and their application in support environments, with proven ability to monitor service performance and use data to inform decisions.
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification. To apply for this post, please go to . If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email dts.admin@lse.ac.uk. The closing date for receipt of applications is 26 August 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Campus Support Manager employer: The London School of Economics and Political Science (LSE)
The London School of Economics and Political Science (LSE) is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With competitive salaries and the flexibility of hybrid working conditions, LSE prioritises employee growth through continuous learning opportunities and professional development. Working at LSE not only provides a chance to contribute to a prestigious institution but also to be part of a community dedicated to shaping future leaders in economics and social sciences.
Contact Details:
The London School of Economics and Political Science (LSE) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Campus Support Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The London School of Economics and Political Science (LSE) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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✨Direct Apply to The London School of Economics and Political Science (LSE)
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We think you need these skills to ace Campus Support Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The London School of Economics and Political Science (LSE).
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The London School of Economics and Political Science (LSE). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The London School of Economics and Political Science (LSE)
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
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When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
