At a Glance
- Tasks: Support and enhance business applications for a high-quality user experience.
- Company: Join the London School of Economics, a leading institution in social sciences.
- Benefits: Competitive salary, generous leave, pension scheme, and excellent training opportunities.
- Other info: Dynamic role with opportunities for professional growth in a diverse environment.
- Why this job: Make a real impact by improving business applications in a vibrant university setting.
- Qualifications: Strong technical background in enterprise technologies and cloud platforms.
The predicted salary is between 43277 - 51714 £ per year.
LSE is committed to building a diverse, equitable and truly inclusive university. Data and Technology Services Business Applications Analyst Salary from £43,277 to £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance. The London School of Economics is a cosmopolitan university situated in the vibrant centre of London that specialises in the study of social sciences. LSE’s Data and Technology Services division provides services to over 10,000 staff and student users. This role will work with product owners and other team members to maintain business applications throughout the service life cycle ensuring continual service improvement. They will also support reporting tools and systems to enable accurate management reporting as well as the incident management of issues relating to integrations between business applications and database services.
Key Responsibilities
- Third‑line support for delivering business applications and reporting tools with a focus upon a high‑quality user experience and enhancing productivity to meet business goals.
- Act as a provider of business applications to the service lines and end‑users and engage in the administration and technical support of business applications.
- Support the transfer of appropriate tasks to Front Line services or Service Lines (shift left) to improve efficiency of the service.
- Install, upgrade and manage the application configurations in collaboration with colleagues.
- Perform planned maintenance tasks as determined by the maintenance roadmap.
- Contribute specialist knowledge of applications to inform the Business Application Manager in planning & resourcing decisions.
- Contribute to the smooth transitioning of applications to the operational environment as managed by the service transition process owned by Solutions and Partnering.
Qualifications
- Evidence of a strong technical background relating to industry standard enterprise technologies, including Linux, Windows, Microsoft SQL and Oracle.
- Strong knowledge of cloud platforms and services used to deliver business solutions.
- Advanced diagnostic skills for resolving incidents or problems relating to enterprise applications.
- Good understanding of service management processes such as incident management and problem management, including major incidents.
We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.
Business Application Analyst employer: The London School of Economics and Political Science (LSE)
LSE is an exceptional employer, offering a vibrant work culture in the heart of London, where diversity and inclusion are at the forefront of our mission. As a Business Application Analyst, you will benefit from competitive salaries, generous annual leave, and extensive training opportunities that foster professional growth, all while contributing to a dynamic environment that supports over 10,000 users. Join us to be part of a prestigious institution that values your expertise and encourages continual service improvement.
Contact Details:
The London School of Economics and Political Science (LSE) Recruitment Team
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