Financial Capability Manager

About us: Are you passionate about financial capability? Join us to help develop knowledge, resources and tools that are accessible to all. At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency. In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry. Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role: Do you have a passion for financial capability along with product development and project management skills? We're looking for a proactive and professional Financial Capability Manager to play a key role in our strategy.

What you'll be doing: As our Financial Capability Manager your responsibilities will include:

• Manage the implementation of the products and services outlined within our financial capability strategy.
• Design product briefs and develop content in line with user and stakeholder feedback.
• Manage the technical infrastructure that supports our financial capability products.
• Monitor and report on progress and identify any risks.
• Build working relationships with stakeholders.

What we're looking for: We're seeking someone who is:

• Professional, approachable, and confident in communicating with people at all levels.
• Experienced in project management and administration.
• Knowledgeable about and able to use technical terminology in relevant scenarios.
• Organised, with excellent attention to detail and strong time-management skills.
• Competent in Microsoft Office (Word, Excel, PowerPoint).
• Proactive, adaptable, and able to work independently with minimal supervision.
• Educated to degree level or equivalent.
• Aligned with our mission, collaborative culture and values.

It would be great if you also bring:

• Experience of managing products and services that are either B2B or B2C.
• Risk management experience.
• Project management training or qualification.

What we offer: A collaborative, adaptable and supportive work environment where integrity and innovation are valued. Competitive compensation based on your experience and our sector. Hybrid working – work from home and work from our London office based in the City: we'd like you to be in the office at least two fixed days a month and relevant events but otherwise we're flexible. Flexible working days and times: This role involves events, some of which may be in the evening or breakfast briefings so the flexibility needs to go both ways. Development opportunities – this is a new role with the opportunity to learn new skills and develop your experience in events management, project management and administration. We recognise that physical, mental and financial wellbeing is important: so enjoy our generous annual leave (27 days plus bank holidays for full time hours, pro rata for part time hours), plan for your future pension with either 3 or 4% employee contributions and 6 or 8% employer contributions, and provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.