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- Tasks: As a Turndown Attendant, you'll ensure guest rooms are pristine and welcoming.
- Company: Join EDITION Hotels, where luxury meets individuality in a vibrant hospitality experience.
- Benefits: Enjoy discounted stays at 9,000+ hotels, flexible scheduling, and wellness programs.
- Why this job: Be part of a team that values heart-driven service and creates magical guest experiences.
- Qualifications: A warm demeanor, attention to detail, and a team-first attitude are essential.
- Other info: We prioritize inclusivity and value every team member's contribution.
Job Description
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
The London EDITION is looking for its next Turndown Attendant!
Would you like a job that gives you
- Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
- £5 breakfast when staying in most of our European hotels
- Discounted food & drink in all our restaurants and bars
- Discounts for your friends and family
- Wellness and mental health programmes
- 20 Holiday days (increasing with length of service)
- World class training and development
- Unlimited career opportunities (internationally and locally)
- Half price cinema tickets
- Specially curated discounts in thousands of shops
- Amazing staff parties
- Refer a friend bonus
- and much more
You'll be working with a team that ensures all areas of the hotel are cleaned and looked after, including bedrooms, public areas, changing rooms and back of house areas.
As a Turndown Attendant you will:
- Work part-time, during the evening
- Replace guest amenities and supplies in rooms
- Make beds and fold sheets
- Remove trash, dirty linens and room service items
- Greet guests and take care of requests
- Straight desk items, furniture and appliances
- Dust, polish and remove marks from walls and furnishings
- Vacuum carpets and floor care duties
Our most successful Turndown Attendant has:
- A warm, people-oriented demeanour
- A team-first attitude
- A gift for paying attention to the smallest details
- Previous experience in housekeeping (preferred)
This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanour, clear communication and appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.
You're welcome here. Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
Does this sound like the place for you? Apply to be our next Turndown Attendant today!
EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
AMRT1_UKCT
Turndown Attendant employer: The London EDITION
Contact Detail:
The London EDITION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Turndown Attendant
✨Tip Number 1
Show your personality! When you apply for the Turndown Attendant position, let your authentic self shine through. The EDITION brand values individuality and charm, so don’t be afraid to express what makes you unique during any interactions.
✨Tip Number 2
Highlight your attention to detail. Since this role involves maintaining a high standard of cleanliness and guest satisfaction, be prepared to discuss specific examples from your past experiences where your keen eye for detail made a difference.
✨Tip Number 3
Emphasize your team-first attitude. The EDITION Hotels thrive on collaboration, so share stories that demonstrate how you work well in a team environment and support your colleagues to create a magical experience for guests.
✨Tip Number 4
Prepare to engage with guests. As a Turndown Attendant, you'll be interacting with guests regularly. Think about how you can make their stay special and be ready to share your ideas on providing exceptional service that comes from the heart.
We think you need these skills to ace Turndown Attendant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Turndown Attendant position. Understand the key responsibilities and the qualities that the company values, such as attention to detail and a warm demeanor.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous roles in hospitality or customer service, and showcase your ability to work in a team-oriented environment.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you are drawn to EDITION Hotels and how your values align with their commitment to exceptional service and guest experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at The London EDITION
✨Show Your People Skills
As a Turndown Attendant, you'll be interacting with guests regularly. Make sure to highlight your warm, people-oriented demeanor during the interview. Share examples of how you've positively engaged with customers in the past.
✨Emphasize Attention to Detail
This role requires a keen eye for detail. Prepare to discuss specific instances where your attention to detail made a difference in your previous work. Whether it's cleaning or organizing, show that you understand the importance of these tasks.
✨Demonstrate Team Spirit
A team-first attitude is crucial for this position. Be ready to talk about your experiences working in teams and how you contribute to a positive team environment. Highlight any collaborative projects or roles you've had.
✨Prepare for Physical Demands
The job involves physical tasks like lifting and moving items. Be honest about your ability to meet these demands and share any relevant experience. This shows you're aware of the job's requirements and are prepared to handle them.
