At a Glance
- Tasks: Support families during services and manage cremation processes with care and professionalism.
- Company: Join Woking Crematorium, the UK's first crematorium, with a legacy of compassion since 1878.
- Benefits: Enjoy a competitive salary, retail discounts, ongoing training, and free cremation for family members.
- Other info: Flexible hours required; we welcome applicants from all backgrounds.
- Why this job: Make a meaningful impact in a supportive environment while working in a historic institution.
- Qualifications: Experience in customer service or bereavement is preferred; empathy and professionalism are essential.
The predicted salary is between 25000 - 35000 £ per year.
Chapel Attendant and Cremation Technician
Chapel Attendant and Cremation Technician
2 days ago Be among the first 25 applicants
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Woking Crematorium in Surrey is proud to be the first crematorium established in the UK, with a richheritage dating back to 1878. We are now looking for a passionate and dedicated Chapel Attendantand Cremation Technician to join the team and help us continue providing compassionate,professional service to their community.
This is a unique opportunity to be part of a historic institution while making a real difference everyday. If you’re looking for a meaningful role in a supportive environment, we\'dlove to hear from you.
You will need a flexible attitude to working hours as the hours will vary according to the needs of thebusiness.
The salary for this position is £31,110.00 per annum, once the necessary training and assessments have been successfully completed.
Job Responsibilities
Cremation Duties
• Operate the process of cremation with professionalism and empathy.
• To ensure that the crematory is maintained as a safe, clean and workable environment.
• Ensure that Data Protection legislation and GDPR is adhered to at all times.
Chapel and Witness Dispersal Duties
• To fully prepare the chapel for each service including removing and replacing orders of service; checking microphones and the music system are in working order; checking that the correct music has been loaded; hoover, dust and polish; put out and keep tidy the hymn books and cushions; pick litter; remove and replace religious symbols as required; ensure the daily schedule is displayed; displaying the correct name card outside for each service.
• To pay due attention to the different forms of service in line with the daily instruction cremation sheets as issued by the administration team.
• To liaise with other departments, mourners, clergy and funeral directors.
• To escort mourners in and out of the chapel, dealing with enquiries as necessary and assisting during the service if requested.
• To ensure the Chapel of Memory, Columbaria and the Shrine of Remembrance are cleaned and maintained daily and there are no potential hazards that could cause injury.
• To ensure an efficient turnaround of cleaning vases so that they are always readily available for the public to use.
• To ensure every weekday morning a litter patrol is carried out to ensure the excellent presentation of the Crematorium.
• To assist the general public at witness dispersals, which involves the dispersal of cremated remains.
• To carryout non-witness dispersals of cremated remains.
Health and Safety
• To be fully conversant with the company’s Health and Safety policy, ensuring compliance at all times.
• To know and follow the Health & Safety at Work Act, the Environmental Health Act and to work within the guidelines of the F.B.C.A Code of Practice.
• To assist with the smooth and efficient operation of the car park.
Person Specification
• Experience of working in either bereavement, care or a customer service environment.
• The ability to assist with the public under, at times, stressful and emotive situations and to maintain a polite and empathetic manner.
• Continuously striving for exceptional customer service.
• Experience of using computer packages effectively.
• Ability to follow procedures methodically and professionally and to record accurate records.
• Verbal communication must be clear, professional and articulate.
• Ability to work in physically demanding environments.
• Pro-active in seeking the information required to do the job. Passes on accurate and timely information, including reporting necessary repairs or requests for tools and/or equipment.
• Presentable at all times, acting with professional conduct and showing empathy.
• Salary Sacrifice Pension
• A range of instant benefits including retail discounts and free, confidential financial advice
• Ongoing Learning and Development support
• Digital health and wellbeing services, including an Employee Assistance Programme
• Free and discounted Cremation benefit for family
• Uniform and PPE is provided
How to Apply
We are committed to creating an inclusive and accessible recruitment process for all candidates. We recognise that everyone is different, and we want to ensure that you can perform at your best during the application and interview stages.
If you require any reasonable adjustments to be made, whether due to a disability, health condition, or other circumstances, we encourage you to let us know. You can share your needs with us by contacting Angela Stanley at angela.stanley@thelcc.co.uk.
Any information you provide will be treated confidentially and used solely to support you during the recruitment process.
We are an equal opportunity employer and welcome applications from individuals of all backgrounds.
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#J-18808-LjbffrChapel Attendant and Cremation Technician in Woking employer: The London Cremation Company plc
Woking Crematorium offers a unique opportunity to work in a historic institution that has been serving the community since 1878. As a Chapel Attendant and Cremation Technician, you will be part of a compassionate team dedicated to providing exceptional service during sensitive times, with ongoing learning and development support, a range of employee benefits, and a supportive work culture that values empathy and professionalism.
Contact Details:
The London Cremation Company plc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Chapel Attendant and Cremation Technician in Woking
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