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- Tasks: Design and deliver engaging learning initiatives to enhance employee development.
- Company: Join The London Clinic, a leading private hospital with a commitment to excellence.
- Benefits: Enjoy a competitive salary, generous leave, and a comprehensive benefits package.
- Why this job: Make a real impact on staff development in a dynamic healthcare environment.
- Qualifications: Experience in learning and development, with strong facilitation and stakeholder engagement skills.
- Other info: Be part of a diverse team dedicated to improving patient care and employee growth.
The predicted salary is between 35000 - 42000 £ per year.
We have an exciting opportunity for a People Development Facilitator to join us here at The London Clinic, based in our Head Office on Park Square West, London NW1 4LJ. We are offering a competitive inclusive salary starting at £35,000 per annum, dependant on skills and experience.
Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with 8 state-of-the-art facilities, and circa 1350 employees where we are dedicated to providing our patients with expert, individualised treatment and care.
As a People Development Facilitator, you will be working closely with the People Development Manager; coordinating, designing, delivering and evaluating a variety of learning initiatives to support delivery of our strategic objectives and TLC Academy offering. This role will undertake the full learning cycle, including scoping requirements, designing and implementing innovative solutions and measuring impact to drive performance across the hospital, using the 70 : 20 : 10 approach.
Job Type: This is a full-time, permanent position working 37.5 hours per week. Shift Pattern: Monday – Friday 9am – 5.30pm core hours. Job Location: 1 Park Square West, London, NW1 4LJ (Close to Regents Park / Baker St tube stations).
Benefits package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 day’s annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development; with clear career pathways and access to further education.
Key Duties:- Own the Corporate Induction programme, continually looking for opportunities to refresh the content to ensure an excellent onboarding experience for new starters.
- Lead the delivery, embedding and evaluation of the refreshed London Clinic Service Excellence programme.
- Own the design and delivery of Personal Development workshops and growing TLC Academy offering.
- Ensure continuous improvement by collecting data, evaluating the effectiveness of interventions and adjusting accordingly to ensure solutions are effective and impactful in‑line with the 70 : 20 : 10 model.
- Work with the wider People Team to deliver a seamless service to each other and stakeholder groups within the Clinic.
- Work with People Development Manager and Clinical Development colleagues to ensure best practice is delivered and sets the highest standards of quality and evaluation for learning interventions.
- A relevant learning and development qualification such as CIPD would be desirable.
- Confident facilitator able to engage, inspire and motivate delegates.
- Previous experience of designing discovery-based learning interventions.
- Hospitality/service background and/or experience of delivering customer service training.
- Ability to create engaging training material using Word, PowerPoint etc.
- Strong stakeholder engagement and influencing skills, generating cooperation and buy in to thoughts and ideas.
The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process.
The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups.
People Development Facilitator employer: The London Clinic
Contact Detail:
The London Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Development Facilitator
✨Tip Number 1
Network like a pro! Reach out to current employees at The London Clinic on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. The London Clinic is all about individualised care, so think about how your experience aligns with that and be ready to share examples.
✨Tip Number 3
Show off your skills during the interview! Bring along a portfolio of your previous work or examples of training materials you've created. This will help demonstrate your ability to design engaging learning experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace People Development Facilitator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Development Facilitator role. Highlight your relevant experience and skills that align with the job description, especially in learning and development.
Showcase Your Passion: Let us see your enthusiasm for people development! Share examples of how you've engaged and inspired others in previous roles. We love candidates who are genuinely excited about making a difference.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured applications that get straight to the point while showcasing your personality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The London Clinic
✨Know Your Stuff
Before the interview, dive deep into The London Clinic's mission and values. Familiarise yourself with their People Development initiatives and the 70:20:10 learning model. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Facilitation Skills
Prepare to discuss your previous experiences in facilitating training sessions. Bring examples of how you've engaged and motivated participants. Highlight any innovative approaches you've used in designing learning interventions that could resonate with their service excellence programme.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, such as how they measure the impact of their training programmes or what challenges they face in stakeholder engagement. This demonstrates your proactive mindset and genuine interest in contributing to their team.
✨Be Ready for Scenario-Based Questions
Expect to encounter scenario-based questions that assess your problem-solving skills. Think of situations where you've had to adapt training content based on feedback or data. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
