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- Tasks: Support data protection and compliance in a friendly team at The London Clinic.
- Company: Join one of the UK's largest private hospitals with a collaborative culture.
- Benefits: Enjoy private medical insurance, generous holiday, and excellent career development opportunities.
- Why this job: Make a real impact on patient care while developing your skills in a supportive environment.
- Qualifications: Experience in compliance or records management, ideally in healthcare, with strong attention to detail.
- Other info: Diverse workplace committed to safeguarding and welcoming applicants from all backgrounds.
The predicted salary is between 28000 - 40000 £ per year.
Salary: From c£34,000 dep on exp + benefits
Location: London, NW1/hybrid
Job type: Permanent
Hours: 37.5
The role
Join our friendly Information Governance team at The London Clinic, supporting the day‑to‑day running of our data protection and compliance work. You will manage routine admin tasks, be a helpful point of contact for staff, follow up on outstanding actions, and prepare papers for meetings. The role includes carrying out spot checks, helping maintain accurate records, and supporting colleagues with data protection processes for both clinical and non‑clinical information. You will also help monitor for any security incidents and ensure they are logged and updated.
We are looking for someone with:
- Experience in compliance and regulated environments (healthcare a plus)
- Good attention to detail and organisational skills
- An understanding of data protection and GDPR
- Confidence communicating with different teams
About us
Established in 1932, The London Clinic is one of the UK's largest private hospitals, with eight state‑of‑the‑art facilities in the heart of London's medical community around Harley Street. As a charity, we reinvest in cutting‑edge treatments, technology, and facilities to benefit our patients, staff, and the wider community. We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.
Key Duties
- Keep day to day records of queries and response times so trends can begin to be understood and efficiencies implemented.
- Secretariat function for the Information Governance Committee and other sub groups - create timetable, book meetings, chase open actions, collect updates on open actions, create agenda and monitoring reports.
- Policy implementation - follow IG policies and procedures and give first‑line advice to others in the organisation.
- Data entry and record keeping for training, SARS, breach management, etc. including progress chasing to ensure timely resolution and meeting GDPR required deadlines.
- Compliance support - assist with compliance activities such as audits, DPIAs, retention and training schedules.
- Incident reporting - act as first point of contact for reporting of IG incidents, escalate and set up correct records.
- Assist with the maintenance and monitoring of the IG Risk Register, ensuring that risks are regularly reviewed by the appropriate risk owners and that associated actions are followed up within the specified deadlines.
Skills and Experience
- Experience in an information governance/compliance role or records management, ideally within healthcare and/or regulated environments (for e.g. financial services).
- Proficient in MS Office.
- Understanding of key principles and concepts of data protection law set out in UK GDPR, DPA 208 and Human Rights Act 1998 and how they work in practice within the organisation.
- Attention to detail - high attention to detail for managing records and ensuring accuracy and completeness in documentation and reporting.
- Able to plan and organise own work to meet targets, deadlines and priorities.
- Excellent communication skills to engage with staff and ensure that IG has a good and positive/approachable reputation within the organisation.
- Strong organisational skills to support record keeping, incident management and compliance tracking.
Benefits
- Private Medical Insurance
- Contributory pension scheme (total contribution up to 20%)
- 25 days holiday plus bank holidays
- Life assurance
- Travel season ticket loan
- Family friendly benefits
- A range of retail discounts
- Excellent career development; with clear career pathways and access to further education
We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre‑employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.
The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.
Information Governance Officer in City of London employer: The London Clinic
Contact Detail:
The London Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Governance Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The London Clinic on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of data protection laws and compliance practices. We want to show that we’re not just familiar with the basics, but that we can apply them in real-world scenarios.
✨Tip Number 3
Practice common interview questions related to information governance. Think about how our skills align with the key duties listed in the job description, and be ready to share specific examples from our past experiences.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’d be a perfect fit!
We think you need these skills to ace Information Governance Officer in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in compliance and data protection. We want to see how your skills align with the role of Information Governance Officer, so don’t hold back on showcasing your relevant experience!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, be sure to proofread your application thoroughly. We’re looking for someone who can manage records accurately, so any typos or errors might raise a red flag!
Communicate Clearly: Your ability to communicate effectively is key in this role. Use clear and concise language in your application to demonstrate your communication skills. Remember, we want to see how you can engage with different teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at The London Clinic!
How to prepare for a job interview at The London Clinic
✨Know Your Data Protection Basics
Make sure you brush up on your knowledge of data protection laws, especially UK GDPR and DPA 2018. Being able to discuss these confidently will show that you understand the core principles of the role and can apply them in practice.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed records or compliance tasks. Highlight your attention to detail and how you’ve implemented efficient processes, as this is crucial for the Information Governance Officer position.
✨Communicate Like a Pro
Since the role involves liaising with different teams, practice articulating your thoughts clearly. Think of scenarios where you’ve had to communicate complex information simply and effectively, as this will demonstrate your ability to engage with staff positively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to incident reporting or compliance challenges. Prepare by thinking through how you would handle these scenarios, showing your problem-solving skills and understanding of the importance of compliance in healthcare.
