Job Description
Transport Administrator – Ipswich
Salary £26-28K
Career opportunities
Free Parking
Casual dress
Company Events
Pension
Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy speaking with customers, coordinating multiple tasks, and being at the centre of a busy operation?
We're looking for a Transport Operations Administrator to join our expanding team in Ipswich. This is a fantastic opportunity to become an integral part of a well-established logistics business where no two days are the same. You'll work alongside an experienced operations team, helping to ensure deliveries run smoothly while providing first-class support to customers and drivers.
If you're looking for a role that offers variety, responsibility, and genuine career progression within transport and logistics, we'd love to hear from you.
The Role
As a Transport Operations Administrator, you'll play a key part in supporting the day-to-day transport operation by:
- Managing transport bookings and maintaining accurate job records
- Speaking with customers to process bookings, provide updates, and answer enquiries
- Supporting the planning and scheduling of vehicles and drivers
- Preparing, checking, and maintaining transport and compliance documentation, including PODs and driver paperwork
- Liaising with drivers, warehouse staff, and other departments to keep operations running efficiently
- Providing general administrative support to the Transport team
- Ensuring a high level of customer service at all times
About You
We're looking for someone who is:
- Experienced within an administration, transport, or logistics environment
- Confident communicating with customers over the phone and via email
- Highly organised with excellent attention to detail
- Comfortable working in a busy, fast-moving environment where priorities can change quickly
- Computer literate with good IT skills
- Flexible to work between our operating hours of 6:00am and 6:00pm on a rotating shift pattern
Desirable
- Experience using transport or warehouse management systems
- Knowledge of transport compliance and logistics documentation
Working Hours
During your first 6-8 weeks, you'll work 08:30-17:00 while completing your training.
Following this, you'll move onto a 3-week rotating shift pattern:
- 07:00-16:00
- 08:00-17:00
- 09:00-18:00
