Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage air freight imports and ensure smooth customs processes for shipments.
- Company: Leading global freight forwarder with a focus on customer service.
- Benefits: Up to £35K salary, bonuses, hybrid working, and healthcare scheme.
- Other info: Enjoy a supportive work environment with excellent career growth opportunities.
- Why this job: Join a dynamic team and make an impact in the logistics industry.
- Qualifications: 3-5 years of air import experience and knowledge of customs procedures.
The predicted salary is between 35000 - 35000 £ per year.
Location: Feltham, UK
Salary: Up to £35K + Bonuses + Paid Overtime
Job Type: Full-time, Permanent
Schedule: Monday–Friday, 42.5hrs
Remuneration: Paid Overtime | Hybrid Working
About the Role
We are seeking an experienced Import Coordinator to manage end-to-end Air Freight Imports for a leading global freight forwarder. As an Air Freight Import Coordinator, you will handle import operations and customs processes, ensuring the smooth flow of shipments, full compliance, and a high level of customer service. The Air Freight Import Clerk is responsible for the efficient handling of air freight import shipments from arrival through to final delivery, ensuring compliance with customs, airline, and company procedures while delivering excellent customer service to clients and partners.
Key Responsibilities
- Handle end-to-end air freight import shipments from pre-alert through to final delivery
- Receive, review, and process required shipping documents such as AWBs, invoices, packing lists and certificates
- Liaison with airlines, handling agents, customs authorities, overseas agents and hauliers
- Ensure to keep customers informed throughout the shipment process
- Arrange and manage customs clearance, ensuring adherence with HMRC and UK Border Force regulations
- Coordinate delivery instructions and transport bookings
Customs:
- Prepare and submit accurate customs entries via ASM Sequoia
- Ensure full compliance with import regulations, controlled goods, and company SOPs
- Identify and resolve any customs queries, delays or inspections
- Ensure that accurate records are kept, in line with audit and compliance requirements
Administration & Systems:
- Ensure to update FMS (Freight Management Systems) with accurate shipment data
- Raising of invoices and validate costs against supplier charges
- Support monthly KPI reporting and operational reviews when required
Key Requirements
Essential:
- 3–5 years’ experience across Air Imports
- Experience using CDS or ASM Sequoia
- Confident with Freight Management Systems, MS Office, Email etc.
- Hold a practical working knowledge of customs procedures
- Excellent time management and organisational skills
Desirable:
- Knowledge of Customs compliance and post-clearance process
- Understanding of INCO Terms
Salary & Benefits
- Up to £35,000.00
- Monday to Friday
- 9:00am–5:30 + Overtime (paid at additional rates)
- 6 monthly bonuses
- Xmas bonus
- Hybrid working available
- Healthcare scheme
- Holiday package
- Company Pension
To Note: Should you have not heard back within 14 days, please assume that you have been unsuccessful.
Import Coordinator - Air Freight in Feltham employer: The Logistics Partnership
Contact Detail:
The Logistics Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Coordinator - Air Freight in Feltham
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and freight forwarding industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, so leverage that!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their customs processes and air freight imports inside out. We want you to impress them with your knowledge and show that you're genuinely interested in the role!
✨Tip Number 3
Practice your responses to common interview questions. Think about how your experience aligns with the key responsibilities of the Import Coordinator role. We suggest doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Import Coordinator - Air Freight in Feltham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Import Coordinator role. Highlight your experience with air freight imports and customs processes, as these are key for us. Use specific examples that showcase your skills in managing shipments and compliance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about air freight and how your background makes you the perfect fit. Be sure to mention any relevant experience with customs clearance and customer service.
Showcase Your Skills: We want to see your skills in action! If you've used systems like CDS or ASM Sequoia, make sure to mention them. Also, highlight your organisational skills and ability to manage time effectively, as these are crucial for the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Logistics Partnership
✨Know Your Stuff
Make sure you brush up on your air freight import knowledge. Familiarise yourself with customs procedures, the specific regulations of HMRC and UK Border Force, and the software like ASM Sequoia. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your experience in handling end-to-end air freight imports. Talk about specific challenges you faced and how you resolved them, especially regarding customs clearance and compliance. This will demonstrate your problem-solving skills and expertise.
✨Customer Service is Key
Since this role involves a high level of customer service, think of instances where you've gone above and beyond for clients. Be ready to discuss how you keep customers informed throughout the shipment process and how you handle any issues that arise. This will show your commitment to excellent service.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the company's approach to compliance, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.