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- Tasks: Support the Customer Experience Manager and enhance client satisfaction daily.
- Company: Join one of the UK's largest maritime logistics operators with a strong European presence.
- Benefits: Enjoy 25 days annual leave, a pension scheme, free parking, and a great work-life balance.
- Why this job: Be part of a dynamic team that values customer service and offers growth opportunities.
- Qualifications: Experience in customer service is preferred; enthusiasm and a positive attitude are essential.
- Other info: Standard hours are 8-5pm, providing a structured work environment.
The predicted salary is between 24000 - 42000 £ per year.
One of the UK’s largest maritime intermodal logistics operators is seeking an experienced Customer Experience Coordinator to join their busy team. The company has locations across Europe and the UK.
You will be working closely with the Customer Experience Manager.
- Salary: £30K
- 25 days annual leave + Bank Holidays
- Hours: 8-5pm
- Company pension scheme
- Free parking
Customer Experience Coordinator employer: The Logistics Partnership LLP
Contact Detail:
The Logistics Partnership LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Coordinator
✨Tip Number 1
Familiarise yourself with the maritime logistics industry. Understanding the key players, trends, and challenges can help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the customer experience and logistics sectors. Attend industry events or join relevant online forums to connect with people who can provide insights and potentially refer you to opportunities at our company.
✨Tip Number 3
Prepare specific examples of how you've enhanced customer experiences in previous roles. Be ready to discuss these during interviews, as showcasing your problem-solving skills and customer-centric approach will set you apart.
✨Tip Number 4
Research our company culture and values. Tailoring your conversation to align with what we stand for can make a strong impression and show that you're not just looking for any job, but are genuinely interested in being part of our team.
We think you need these skills to ace Customer Experience Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Experience Coordinator position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service or related fields. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to enhance customer experience.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of how your skills align with the role. Mention your enthusiasm for the company and how you can contribute to their customer experience goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Customer Experience Coordinator.
How to prepare for a job interview at The Logistics Partnership LLP
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
As a Customer Experience Coordinator, you'll need to demonstrate your experience in customer service and coordination. Prepare specific examples from your past roles that showcase your skills in managing customer relationships and resolving issues effectively.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team, company culture, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. Use examples to illustrate how you've successfully communicated with customers or team members in the past.
