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- Tasks: Join our team to provide exceptional care and support in food services, hosting, and housekeeping.
- Company: Elizabeth Finn Homes, a leading care provider with a warm and welcoming environment.
- Benefits: Enjoy flexible shifts, competitive pay, and a range of wellbeing support initiatives.
- Why this job: Make a real difference in residents' lives while gaining valuable experience in a caring role.
- Qualifications: No prior experience needed; we provide all the training you need to succeed.
- Other info: Part-time role with opportunities for professional development and a supportive team culture.
The predicted salary is between 10 - 15 £ per hour.
We have a dedicated and well-trained team providing an excellent standard of person-centred care for our residents. As a Hotel Services Assistant joining our large, diverse team who are proud of the difference we make to our residents, you will have a varied role covering Food Services, Host and Housekeeping Assistant.
Responsibilities
- Food Services Assistant
- Assist with the preparation of food as directed.
- Ensure sound knowledge of food to be served.
- Listen to residents and report any complaints or requests raised by residents.
- Adhere to all Food Hygiene, Health and Safety and COSHH regulations.
- Clean and maintain kitchen appliances, surfaces and floors as per cleaning schedule.
- Assist in the preparation and service of meals and beverages to residents, always offering a prompt and courteous service.
- Clean and maintain kitchens and equipment.
- Host
- Look after laying up of dining areas.
- Greet and assist residents to their tables.
- Take residents' food orders and serve lunches in the dining room.
- Inform the kitchen of any specific requests our residents may have.
- Adhere to all EFHL food safety and hygiene standards.
- Ensure the dining areas are serviced properly, and our residents' dining requirements are met.
- Keep serveries clean and stocked, supplying and delivering any hospitality requirements.
- Housekeeping Assistant
- Conduct general cleaning of all areas including bedrooms, lounges, dining areas, toilets, bathrooms, offices, corridors, and all fixtures and fittings.
- Adhere to stated cleaning methods observing hygiene practices to prevent cross infection.
- Help other employees as directed.
- Take personal responsibility in becoming fully aware and observant of Health and Safety policy and COSHH, reporting any accidents and hazards.
- Assist in the daily cleaning of the Home to ensure a clean, safe and comfortable environment, always giving customers a prompt and courteous service.
Prior experience is desirable but not needed, as we will give you all the training you need to be successful in this role.
Position details
- Hourly Rate: £12.60
- Permanent - Part time contract - 25 hours per week - to include every other weekend
- The Lodge, CQC rated Outstanding
Benefits
- Fully paid induction programme
- Enhanced pay for family leave
- Flexible shifts
- 5.6 working weeks holiday per year
- Overtime and bank holiday enhancements to pay
- Group pension plan
- Occupational sick pay after probation
- Wellbeing support through various initiatives including an employee assistance programme with free counselling and Mental Health First Aiders.
- Opportunity to earn rewards via Care Friends which you can cash in when you choose
- Free Blue Light card - provides members with thousands of amazing retail discounts
- Cycle to work scheme
- Long service awards
- Apprenticeships, continuous learning and development, professional development and study support opportunities
- Free DBS unless leaving during probation
- Uniform provided
- Free on-site parking
- Subsidised meals while on duty
Safeguarding
In the process of recruitment, selection and appointment, Elizabeth Finn Homes implement a range of procedures and actions including Police/Enhanced DBS Checks to ensure our employees, residents and everyone is safeguarded, and abuse is prevented.
Criminal record checks
As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us; this will depend on the circumstances and background of any record.
Equality, Diversity, Inclusion and Belonging
Elizabeth Finn strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. Our ambition is to ensure equality and celebrate diversity, working together to create an inclusive workplace, which attracts, nurtures and retains the best people.
Hotel Services Assistant - The Lodge in Newtown employer: The Lodge
Contact Detail:
The Lodge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Services Assistant - The Lodge in Newtown
✨Tip Number 1
Get to know the company culture! Before your interview, check out Elizabeth Finn's values and think about how you can embody them. Show us that you’re not just looking for a job, but that you genuinely want to be part of our caring community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and how they relate to the Hotel Services Assistant role.
✨Tip Number 3
Be ready to share your experiences! Even if you don’t have direct experience in care, think about any relevant skills from past jobs or volunteer work. We love to see how you can bring your unique background to enhance our residents' experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows us that you’re enthusiastic about the position and helps keep you fresh in our minds as we make our decision.
We think you need these skills to ace Hotel Services Assistant - The Lodge in Newtown
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing excellent care shine through. We want to see that you genuinely care about making a difference in our residents' lives!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Hotel Services Assistant role. We love seeing how your background aligns with our values of bringing love and inspiring more.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at The Lodge.
How to prepare for a job interview at The Lodge
✨Know Your Role
Before the interview, take some time to really understand what a Hotel Services Assistant does. Familiarise yourself with the responsibilities like food preparation, serving residents, and housekeeping tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves interacting with residents, it's crucial to demonstrate your communication skills. Think of examples where you've provided excellent customer service or resolved issues. Be ready to share how you would handle specific situations, like a resident's special request or a complaint.
✨Emphasise Hygiene and Safety Knowledge
Given the importance of food hygiene and safety in this position, brush up on relevant regulations like COSHH and food safety standards. You might be asked about these during the interview, so showing that you’re knowledgeable will set you apart from other candidates.
✨Align with Company Values
Elizabeth Finn Homes values love, inspiration, purpose, and inclusivity. Think about how your personal values align with theirs and be prepared to discuss this in the interview. Sharing your passion for providing care and support to others will resonate well with the interviewers.
