Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential admin support to ensure smooth patient care delivery.
- Company: Join The Lodge Health Partnership, a patient-centred healthcare provider.
- Benefits: Inclusive workplace, professional development, and a supportive team environment.
- Why this job: Make a real difference in patient experiences while working with a diverse team.
- Qualifications: Strong communication skills and a commitment to confidentiality and professionalism.
- Other info: Be part of a collaborative team dedicated to quality healthcare.
The predicted salary is between 30000 - 45000 £ per year.
The Medical Secretary plays a vital role within The Lodge Health Partnership, providing essential administrative and secretarial support that ensures the smooth and effective delivery of patient care. As a key member of the administrative team, the postholder is responsible for supporting clinicians, managing referral pathways, maintaining accurate documentation, and facilitating clear communication between patients, clinical staff, and external healthcare providers. This role is central to ensuring that patients receive timely, well-coordinated access to care, and contributes significantly to the overall patient experience.
The Medical Secretary is expected to demonstrate professionalism, accuracy, confidentiality, and a commitment to the Partnership's values at all times, promoting quality, compassion, and effective communication across all areas of work.
The Lodge Health Partnership is a patient-centred primary care organisation delivering high-quality healthcare across three sites: The Lodge Surgery, Highfield Surgery, and Redbourn Health Centre. We serve a diverse and growing community, providing accessible, safe, and compassionate care. Our multidisciplinary team, including GPs, nurses, healthcare assistants, administrators, secretaries, and managers, works collaboratively to ensure patients receive coordinated and timely support.
We are guided by our core values:
- Quality: striving for excellence in clinical care, service delivery, and patient experience.
- Helpful and Empathetic Attitude: treating patients, colleagues, and partners with respect, compassion, and professionalism.
- Making It Easier: improving processes, embracing digital solutions, and reducing barriers for patients and staff.
- Communication: fostering openness, clarity, and collaboration between teams, patients, and external services.
We aim to be a supportive and inclusive employer that encourages learning, innovation, and professional development. Every role within the Partnership, clinical or non-clinical, plays an essential part in ensuring patients receive the best possible care.
Medical Secretary employer: The Lodge
Contact Detail:
The Lodge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Lodge Health Partnership on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge about patient care and administrative processes. Show us you understand our values of quality and communication, and how you can contribute to them.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Medical Secretary and be ready to share examples of your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Medical Secretary role. Highlight any relevant administrative experience, especially in healthcare settings, to show us you understand the importance of patient care.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for patient care and how your values align with ours at The Lodge Health Partnership. Be sure to mention specific examples of how you've demonstrated professionalism and effective communication in past roles.
Showcase Your Attention to Detail: As a Medical Secretary, accuracy is key. Make sure your application is free from typos and errors. This not only shows us your attention to detail but also reflects the high standards we uphold in patient care.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows us you're serious about joining our team at The Lodge Health Partnership!
How to prepare for a job interview at The Lodge
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with the key tasks like managing referral pathways and maintaining documentation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since communication is central to this role, prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about situations where you facilitated clear communication or resolved misunderstandings, as this will highlight your ability to fit into their team.
✨Emphasise Your Professionalism and Confidentiality
The Lodge Health Partnership values professionalism and confidentiality highly. Be ready to discuss how you've handled sensitive information in previous roles. Share specific instances where you maintained confidentiality while ensuring smooth operations, which will resonate well with their core values.
✨Align with Their Values
Familiarise yourself with the Partnership's values: Quality, Helpful and Empathetic Attitude, Making It Easier, and Communication. During the interview, weave these values into your responses. For example, share how you've strived for excellence in your work or how you've made processes easier for patients and staff.