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- Tasks: Provide essential admin support to ensure smooth patient care delivery.
- Company: Join The Lodge Health Partnership, a patient-centred healthcare organisation.
- Benefits: Inclusive workplace, professional development, and a supportive team environment.
- Why this job: Make a real difference in patient experiences while working with a dedicated team.
- Qualifications: Strong communication skills and a commitment to confidentiality and professionalism.
- Other info: Be part of a dynamic team focused on quality and compassionate care.
The predicted salary is between 30000 - 48000 £ per year.
The Medical Secretary plays a vital role within The Lodge Health Partnership, providing essential administrative and secretarial support that ensures the smooth and effective delivery of patient care. As a key member of the administrative team, the postholder is responsible for supporting clinicians, managing referral pathways, maintaining accurate documentation, and facilitating clear communication between patients, clinical staff, and external healthcare providers. This role is central to ensuring that patients receive timely, well-coordinated access to care, and contributes significantly to the overall patient experience.
The Medical Secretary is expected to demonstrate professionalism, accuracy, confidentiality, and a commitment to the Partnership's values at all times, promoting quality, compassion, and effective communication across all areas of work.
The Lodge Health Partnership is a patient-centred primary care organisation delivering high-quality healthcare across three sites: The Lodge Surgery, Highfield Surgery, and Redbourn Health Centre. We serve a diverse and growing community, providing accessible, safe, and compassionate care. Our multidisciplinary team, including GPs, nurses, healthcare assistants, administrators, secretaries, and managers, works collaboratively to ensure patients receive coordinated and timely support.
We are guided by our core values:
- Quality: striving for excellence in clinical care, service delivery, and patient experience.
- Helpful and Empathetic Attitude: treating patients, colleagues, and partners with respect, compassion, and professionalism.
- Making It Easier: improving processes, embracing digital solutions, and reducing barriers for patients and staff.
- Communication: fostering openness, clarity, and collaboration between teams, patients, and external services.
We aim to be a supportive and inclusive employer that encourages learning, innovation, and professional development. Every role within the Partnership, clinical or non-clinical, plays an essential part in ensuring patients receive the best possible care.
Medical Secretary in London employer: The Lodge
Contact Detail:
The Lodge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Lodge Health Partnership on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge about patient care and administrative processes. Show us you understand the role of a Medical Secretary and how it fits into the bigger picture of healthcare delivery.
✨Tip Number 3
Practice your communication skills! As a Medical Secretary, clear communication is key. Try mock interviews with friends or family to get comfortable discussing your experience and how it aligns with our values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at The Lodge Health Partnership.
We think you need these skills to ace Medical Secretary in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Medical Secretary role. Highlight your administrative experience, attention to detail, and any relevant healthcare knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join The Lodge Health Partnership and how your values match ours. Be genuine and let your personality come through – we love seeing that!
Showcase Your Communication Skills: As a Medical Secretary, clear communication is key. In your application, demonstrate your ability to communicate effectively, whether it’s through your writing style or by providing examples of how you've facilitated communication in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Lodge
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with the key tasks like managing referral pathways and maintaining documentation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since communication is crucial in this role, prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about times when you facilitated clear communication between different parties, as this aligns perfectly with the Partnership's values.
✨Emphasise Your Professionalism and Confidentiality
The role requires a high level of professionalism and confidentiality. Be ready to discuss how you've handled sensitive information in previous roles. Highlighting your commitment to these principles will resonate well with the interviewers.
✨Align with Their Values
Familiarise yourself with The Lodge Health Partnership's core values: Quality, Helpful and Empathetic Attitude, Making It Easier, and Communication. Prepare to discuss how your personal values align with theirs and provide examples of how you've embodied these values in your work.