At a Glance
- Tasks: Deliver exceptional customer service and work as part of a friendly team.
- Company: The Lock Keeper, a beautiful traditional pub by the River Avon.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
- Other info: Access to career pathways and training opportunities.
- Why this job: Join a fun team, learn new skills, and enjoy a vibrant work environment.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 20000 - 25000 € per year.
The Lock Keeper is a traditional pub, located on the banks of River Avon in Keynsham, between Bristol and Bath. It is a grade 2 listed building with a beautiful large garden overlooking the river, a large decking area and a glass conservatory.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member in Keynsham employer: The Lock Keeper
At The Lock Keeper, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are valued and supported. Located in the picturesque setting of Keynsham, our pub provides not only competitive benefits such as free meals, weekly pay, and generous holiday allowances, but also ample opportunities for personal and professional growth through our Career Pathway and training programmes. Join us to be part of a friendly team that is dedicated to delivering outstanding customer service while enjoying the beautiful surroundings of the River Avon.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Keynsham
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Lock Keeper and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe – it’ll help you stand out when you show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your friendly personality and problem-solving abilities. We want to see how you handle different situations, so be ready to share examples during your chat with us.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion for hospitality shine through. A positive attitude goes a long way, so don’t hold back on expressing why you’d love to work at The Lock Keeper.
✨Tip Number 4
Follow up after your application! A quick message thanking us for the opportunity and reiterating your excitement can make a great impression. It shows you’re keen and committed to joining our team!
We think you need these skills to ace Team Member in Keynsham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork!
Tailor Your Application:Make sure to tailor your application to reflect what we’re looking for in a Team Member. Highlight any relevant experience or skills that demonstrate your ability to deliver exceptional customer service.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and make sure your key points stand out, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s quick and easy, and you’ll be one step closer to joining us at The Lock Keeper!
How to prepare for a job interview at The Lock Keeper
✨Know the Venue
Before your interview, take some time to research The Lock Keeper. Familiarise yourself with its history, menu, and atmosphere. This will not only show your genuine interest but also help you connect your answers to the pub's unique vibe.
✨Showcase Your Customer Service Skills
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for delivering great service, which is exactly what they’re looking for.
✨Emphasise Teamwork
Working as part of a team is crucial in this role. Think of instances where you collaborated effectively with others. Highlighting your ability to work well in a team will resonate with the interviewers and align with their expectations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or the team culture at The Lock Keeper. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
