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- Tasks: Lead and optimise restaurant operations while enhancing customer experiences.
- Company: Join a vibrant establishment with a focus on quality and community.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic environment and drive business success.
- Qualifications: Experience in management and a passion for hospitality.
- Other info: Collaborative team atmosphere with exciting challenges and rewards.
The predicted salary is between 36000 - 60000 £ per year.
The role of General Manager (GM) is required to ensure that the business is operating professionally and efficiently by maximising the income and controlling costs, whilst enhancing the customer experience.
Ensuring a smooth integration of the distillery partnership into the Lobster Pot existing business.
The General Manager (GM) will initially observe and analyse the current operation to produce a business plan with the Owners to ensure that the above objectives are attained in a timely manner. Once agreed and approved, the GM will implement the changes and procedures required in the business. New initiatives to maximise the sales income and drive profits are to be regularly forthcoming for approval by the Owners from the GM. To work in close partnership with the distillery to ensure smooth execution of the tours. The GM will also assist in the promotion of the distillery in conjunction with the Lobster Pot.
Key Responsibilities
- Recruiting, managing, motivating, and training all restaurant and bar staff, including Chefs and Servers. It is an expectation that all the existing staff are retained in their roles wherever possible. This will include the setting of all rotas in an efficient manner to suit the business requirements.
- Controlling and monitoring all restaurant and bar finances, including sales, labour, and expenses. Weekly and monthly P and L to be prepared and controlled locally with the relevant data, then provided to the Business Accountants.
- Streamlining the business processes to improve the guest experience.
- Stock control to include negotiation with suppliers regarding price and quality, ordering, stock control, and minimising wastage.
- Collaborate with Chef on menu planning and development, including cost management.
- The management of all alcohol licensing related matters.
- Dealing with any customer complaints in a professional manner.
- Enforcing all food hygiene/handling regulations and other health and safety legislation guidelines to ensure guest safety including the full implementation and training for all food allergen management.
Hours of Work
It is a requirement that the GM works with the existing Manager to ensure adequate Management cover is provided to meet the business requirements. Weekend working will be essential, and it is an expectation that longer summer hours worked will be compensated accordingly with fewer hours required during winter trading. Weekly management rotas are to be approved in advance by the Owners.
General Manager in Linlithgow employer: The Lobster Pot
Contact Detail:
The Lobster Pot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Linlithgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for the role shine through. Share your ideas on how to enhance customer experience or streamline operations at The Lobster Pot. We love seeing candidates who are proactive and enthusiastic!
✨Tip Number 3
Research is key! Before any interview, make sure you know the ins and outs of The Lobster Pot and its partnership with the distillery. This will not only impress the interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace General Manager in Linlithgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a General Manager at The Lobster Pot and how you can enhance the customer experience.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in managing teams, controlling finances, and improving guest experiences. We love seeing relevant examples that show you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great candidate for the GM position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Lobster Pot
✨Know the Business Inside Out
Before your interview, make sure you thoroughly research The Lobster Pot and its operations. Understand their current challenges, especially regarding the distillery partnership, and think about how you can contribute to enhancing the customer experience and maximising income.
✨Showcase Your Leadership Skills
As a General Manager, you'll be responsible for recruiting and managing staff. Be prepared to discuss your previous experiences in motivating teams and handling conflicts. Share specific examples of how you've successfully trained staff or improved team dynamics in past roles.
✨Prepare a Business Plan
Since part of the role involves producing a business plan with the Owners, come to the interview with a rough outline of what you would propose. Highlight new initiatives that could drive profits and improve operational efficiency, showing that you're proactive and ready to hit the ground running.
✨Demonstrate Financial Acumen
The GM role requires controlling finances and preparing P&L statements. Brush up on your financial knowledge and be ready to discuss how you've managed budgets in the past. You might even want to bring examples of how you've successfully negotiated with suppliers or reduced costs without compromising quality.
