At a Glance
- Tasks: Type and manage clinical letters and correspondence with speed and accuracy.
- Company: Join the supportive team at LivingCare in a quality working environment.
- Benefits: Enjoy free parking, NHS discounts, and a focus on work-life balance.
- Other info: We celebrate success and support equality and diversity in our workplace.
- Why this job: Make a difference in healthcare while developing your skills in a caring role.
- Qualifications: Experience in clinical administration and a good understanding of medical terminology.
The predicted salary is between 29970 - 36483 £ per year.
We are seeking an enthusiastic and dedicated Medical Secretary to join our team at Thorpe Park Office. The role will involve typing and management of all clinical letters as well as discharge summaries or other relevant correspondence and documents as required. The post holder will have extensive knowledge of medical terminology and have excellent typing ability.
Main Duties and Responsibilities
- To type patient letters, discharge summaries and general correspondence as dictated by the clinical team with use of the digital dictation system to a high degree of speed and accuracy and to action the outcomes of the correspondence timely.
- Ensure all investigation results are readily available to the clinical staff and once signed and acted upon, filed correctly in the medical case notes.
- Adding patients to waiting lists or discharging as appropriate.
- E-mailing referrals to appropriate departments.
- Sending letters out to GPs and patients.
- Chasing letters which have not been received back from clinicians.
- To have extensive knowledge of necessary medical terminology.
- To prioritise workload and ensure that all timelines are met in accordance with SLA’s (service level agreements) and SOPs (standard operating procedures) of the business unit.
- To assist in the development and implementation of SOPs in collaboration with the Medical Secretary Lead and NHS patient services & Operational Manager.
- Liaise with external referral departments (if appropriate) concerning patient referrals.
- To action fast track referrals (if appropriate) to ensure timely appointments are made.
Knowledge, Skills, and Experience
- Experience of clinical administration
- IT literate
- Able to multitask
- Has a patient focus
- Caring and empathetic approach
- Considerate
- Understanding of the NHS and health is desirable
- Quick learner
Benefits
- Free onsite parking.
- Quality working environment.
- Work life balance is a priority here at LivingCare, with services running at sociable times. 08:00-18:00 Monday to Saturday.
- Blue Light Card NHS discount at a range of shops and restaurants.
- Access to the Employee Assistance Programme.
- Annual pay review.
- Culture matrix programme: we organise special events every month to support our teams.
- Celebrating success: this programme gives rewards to our team member who have gone above and beyond.
- Supermarket vouchers: we give these out every month as part of our supermarket sweep competition.
A company who supports equality and diversity encourages applications from all candidates regardless of their age, gender, relationship status, maternity, disability, race, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We are also proud to be a Disability Confident Committed Employer (Level 1).
Medical Secretary in Leeds employer: The LivingCare Group
At LivingCare, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment at our Thorpe Park Office. Our commitment to work-life balance, alongside benefits such as free onsite parking, NHS discounts, and a culture of recognition through our Celebrating Success programme, ensures that our Medical Secretaries thrive both personally and professionally. We actively promote employee growth and development, making us a rewarding place to build your career in healthcare administration.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in Leeds
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like The LivingCare Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at The LivingCare Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like The LivingCare Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Secretary in Leeds
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at The LivingCare Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at The LivingCare Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to The LivingCare Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The LivingCare Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The LivingCare Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The LivingCare Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
