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- Tasks: Lead the Front of House team and ensure exceptional guest experiences.
- Company: Prestigious luxury hotel in beautiful Wales.
- Benefits: Competitive salary, meals on duty, and generous discounts.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Experience in hospitality, excellent communication, and organisational skills.
- Other info: Flexible shifts, including weekends and holidays, for a vibrant work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
A prestigious hotel in Wales seeks an experienced Head Receptionist to lead their Front of House team. This hands-on role involves managing reception operations, ensuring exceptional service, and fostering a positive environment.
Candidates should be friendly, organized, and possess excellent communication skills.
Benefits include:
- Competitive salary
- Meals on duty
- Generous discounts
Shift flexibility is required, including weekends and holidays.
Front of House Leader – Luxury Hotel Guest Experience in Bala employer: The Little Nell
Contact Detail:
The Little Nell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader – Luxury Hotel Guest Experience in Bala
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the hotel and its values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to showcase your exceptional communication skills and leadership abilities.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your friendly and organised nature. A little bit of your unique charm can go a long way in the hospitality industry.
✨Tip Number 4
Be flexible and open-minded! Since shift flexibility is key for this role, highlight your willingness to work weekends and holidays. This shows potential employers that you're committed to providing exceptional service, no matter the time.
We think you need these skills to ace Front of House Leader – Luxury Hotel Guest Experience in Bala
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter and CV.
Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We’re looking for someone who can lead our Front of House team, so mention any leadership roles or responsibilities you've had in the past.
Be Organised: A well-structured application speaks volumes about your organisational skills. Keep your CV tidy and ensure your cover letter is clear and concise. We appreciate attention to detail!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at The Little Nell
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel’s history, values, and guest experience philosophy. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Leadership Skills
As a Front of House Leader, you'll need to demonstrate your ability to manage a team effectively. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved service standards.
✨Practice Your Communication Style
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your responses and ensure you come across as friendly and approachable.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with an unhappy guest or managing a busy shift. Think through potential scenarios and outline your approach to demonstrate your problem-solving skills and commitment to exceptional service.
