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- Tasks: Manage member inquiries and ensure an exceptional experience from inquiry to enrollment.
- Company: Join The Little Gym, a fun and welcoming environment for families.
- Benefits: Flexible schedule, hourly pay plus commission, and a vibrant workplace culture.
- Other info: Opportunity to grow in a dynamic and supportive team.
- Why this job: Make a real difference in families' lives while achieving sales targets.
- Qualifications: 1+ years in sales or hospitality and strong interpersonal skills.
The predicted salary is between 12 - 15 £ per hour.
The Little Gym is seeking a Head of Sales & Hospitality in Durham. In this role, you will manage the inquiry-to-enrollment journey, ensuring an exceptional member experience. You'll conduct facility tours, welcome families, and handle member inquiries while meeting enrollment targets.
This position requires:
- 1+ years in sales or hospitality
- Excellent interpersonal skills
- Comfortable using CRM tools
The role is hourly plus commission, with a flexible schedule to accommodate gym needs.
Head of Sales & Guest Experience in North East employer: The Little Gym
Contact Detail:
The Little Gym Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales & Guest Experience in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the sales and hospitality sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Practice your pitch! When you get that chance to meet potential employers or during interviews, make sure you can confidently talk about your experience in managing customer journeys and hitting targets. Show them you’re the right fit for enhancing member experiences!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like The Little Gym, and express your interest in their mission. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows your enthusiasm and commitment to joining the team. Let’s get you that dream job!
We think you need these skills to ace Head of Sales & Guest Experience in North East
Some tips for your application 🫡
Show Your Passion for Sales & Hospitality: When writing your application, let your enthusiasm for sales and hospitality shine through. We want to see how your experience aligns with creating exceptional member experiences, so share specific examples that highlight your skills in this area.
Tailor Your Application: Make sure to customise your application for the Head of Sales & Guest Experience role. Use keywords from the job description and relate your past experiences directly to the responsibilities mentioned. This shows us you’ve done your homework and are genuinely interested.
Highlight Your Interpersonal Skills: Since this role involves a lot of interaction with families and members, emphasise your interpersonal skills in your application. Share anecdotes that demonstrate your ability to connect with people and handle inquiries effectively, as this is crucial for success in our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at The Little Gym
✨Know the Company Inside Out
Before your interview, make sure you research The Little Gym thoroughly. Understand their values, mission, and what makes them unique in the hospitality and sales space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements or exceptional guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how you can contribute to their team.
✨Demonstrate Interpersonal Skills
Since this role involves a lot of interaction with families and members, be ready to showcase your interpersonal skills. Practice active listening and empathy during the interview, and think of ways to convey warmth and approachability in your responses.
✨Familiarise Yourself with CRM Tools
As the role requires comfort with CRM tools, brush up on any relevant software you’ve used in the past. If you’re familiar with specific tools that The Little Gym might use, mention them during the interview to demonstrate your readiness to hit the ground running.