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- Tasks: Manage member inquiries and ensure an exceptional experience from inquiry to enrollment.
- Company: The Little Gym, a fun and engaging environment for families.
- Benefits: Hourly pay plus commission, flexible schedule, and a vibrant workplace.
- Other info: Opportunity to grow in a dynamic and supportive environment.
- Why this job: Join a team that values hospitality and makes a difference in children's lives.
- Qualifications: 1+ years in sales or hospitality and strong interpersonal skills.
The predicted salary is between 12 - 15 £ per hour.
The Little Gym is seeking a Head of Sales & Hospitality in Durham. In this role, you will manage the inquiry-to-enrollment journey, ensuring an exceptional member experience. You'll conduct facility tours, welcome families, and handle member inquiries while meeting enrollment targets.
This position requires:
- 1+ years in sales or hospitality
- Excellent interpersonal skills
- Comfortable using CRM tools
The role is hourly plus commission, with a flexible schedule to accommodate gym needs.
Head of Sales & Guest Experience in Bath employer: The Little Gym
Contact Detail:
The Little Gym Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales & Guest Experience in Bath
✨Tip Number 1
Get to know The Little Gym inside out! Familiarise yourself with their values and services so you can show genuine enthusiasm during your interviews. This will help you connect with the team and demonstrate that you're the perfect fit for the Head of Sales & Guest Experience role.
✨Tip Number 2
Practice your pitch! Since this role is all about sales and hospitality, make sure you can confidently talk about your previous experiences and how they relate to managing inquiries and enhancing member experiences. We want to see your personality shine through!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and expectations. This could give you an edge in your interview and show that you're proactive about joining the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about wanting to be part of The Little Gym family. Don’t miss out on this opportunity!
We think you need these skills to ace Head of Sales & Guest Experience in Bath
Some tips for your application 🫡
Show Your Passion for Sales & Hospitality: When writing your application, let your enthusiasm for sales and guest experience shine through. We want to see how your previous experiences have shaped your passion for creating exceptional member journeys.
Highlight Relevant Experience: Make sure to showcase any relevant experience you have in sales or hospitality. We’re looking for someone with at least a year under their belt, so don’t be shy about sharing your achievements and how they relate to the role.
Be Personable and Engaging: Since this role is all about connecting with families and members, your written application should reflect your interpersonal skills. Use a friendly tone and make it clear that you’re someone who enjoys building relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Little Gym
✨Know the Company Inside Out
Before your interview, make sure you research The Little Gym thoroughly. Understand their values, mission, and what sets them apart in the hospitality and sales sectors. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
As a Head of Sales & Guest Experience, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully engaged with customers or resolved conflicts. This will demonstrate your interpersonal skills and how you can enhance the member experience.
✨Familiarise Yourself with CRM Tools
Since the role requires comfort with CRM tools, brush up on any relevant software you’ve used before. If you have experience with specific systems, be ready to discuss how you utilised them to improve sales or customer interactions. This will show that you’re prepared to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like a dissatisfied member or a drop in enrollment. Think through potential scenarios and how you would respond, focusing on maintaining a positive guest experience while achieving sales targets.