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- Tasks: Welcome customers, take orders, and serve delicious street food drinks.
- Company: Join a vibrant street food business at The Goods Yard, Folkestone Harbour Arm.
- Benefits: Enjoy discounted or free food while working in a fun environment.
- Why this job: Be part of an exciting team in a popular food and drink destination.
- Qualifications: 1 year of customer service experience and excellent communication skills.
- Other info: Flexible shifts available from March to August, perfect for students!
The predicted salary is between 10 - 12 £ per hour.
Must be over 18 due to the sale of alcohol. This role is from 1st March until end August. Shifts available Wednesday - Sundays. Must be available weekends.
We are a fast-paced street food business located in the very popular event space, The Goods Yard, on Folkestone Harbour Arm. The Goods Yard at Folkestone Harbour Arm is fast becoming THE place to be in South East Kent for food & drink. We work very hard but it is incredibly fun.
We are seeking a front of house member to join our team. This is a customer facing role and therefore previous experience in a similar role is essential.
Responsibilities:- Greeting all customers warmly on arrival
- Using our EPOS till system to take customer orders & payments
- Assisting with the preparation & serving of drinks
- Restocking the drinks fridge
- Responding quickly and sympathetically to any customer concerns
- Adhering to all health and safety requirements, including food hygiene regulations and a strong allergen awareness
- Supporting colleagues and staff during busy periods, including food & drink serving
- Liaising with the kitchen staff to ensure an efficient and seamless service
The successful candidate for this role will have:
- At least 1 year's experience in a customer facing role such as receptionist, customer services, tills
- Excellent customer service skills
- Good communication skills – written and verbal
- The ability to demonstrate great team work
- Ability to work hard and under pressure.
Pay: Up to £12.50 per hour
Benefits: Discounted or free food
Work Location: In person
Front of House Team Member in Folkestone employer: The Little Greek Bus
Contact Detail:
The Little Greek Bus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Folkestone
✨Tip Number 1
Get to know the venue! Before your interview, pop down to The Goods Yard and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you stand out as someone who’s genuinely interested in joining the team.
✨Tip Number 2
Practice your customer service skills! Think of some scenarios you might face in a busy food environment and how you’d handle them. Being able to demonstrate your experience in a fun and engaging way will show us you’re ready for the fast-paced action.
✨Tip Number 3
Be prepared to showcase your teamwork! We love a good team player, so come ready with examples of how you’ve supported colleagues in previous roles. This will highlight your ability to thrive under pressure and keep the good vibes flowing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen and ready to jump into the action at The Goods Yard!
We think you need these skills to ace Front of House Team Member in Folkestone
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous customer-facing roles in your application. We want to see how your experience aligns with what we’re looking for, so don’t hold back on those details!
Be Personable: Since this is a front of house role, let your personality shine through in your written application. We love a warm and friendly vibe, so feel free to express your enthusiasm for working with customers.
Tailor Your Application: Take a moment to tailor your application specifically for us at The Goods Yard. Mention why you’re excited about joining our fast-paced street food business and how you can contribute to our fun atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Little Greek Bus
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Front of House Team Member entails. Familiarise yourself with the responsibilities listed in the job description, like using the EPOS till system and handling customer concerns. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, be prepared to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your experience and ability to thrive in a fast-paced environment.
✨Teamwork is Key
Highlight your teamwork skills during the interview. Share experiences where you supported colleagues during busy periods or collaborated effectively with others. This will show that you can work well under pressure and contribute positively to the team dynamic at The Goods Yard.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, how they handle busy shifts, or what a typical day looks like. This not only shows your interest in the position but also helps you gauge if it’s the right fit for you.