At a Glance
- Tasks: Lead a vibrant restaurant team to create unforgettable dining experiences.
- Company: Join a dynamic hospitality brand focused on exceptional service.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Other info: Opportunities for growth and bespoke training in a supportive environment.
- Why this job: Be the heart of the restaurant, making every guest feel special and valued.
- Qualifications: Experience in hospitality, strong service skills, and a passion for teamwork.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for a Restaurant Team Leader to deliver exceptional dining experiences, ensuring the restaurant operates smoothly, efficiently and to the highest standards, always. Reporting to the Restaurant Manager, you will take ownership of the day-to-day shift execution, service flow and guest experience, leading the team from the front and ensuring that every guest interaction reflects warm confident hospitality. This role is critical in bringing the 'small details, big difference' approach to life, across every stage of the dining experience.
Responsibilities
- Shift Leadership & Execution: Lead the restaurant team during shifts, ensuring smooth and efficient operations, and take ownership of the restaurant in the absence of the Restaurant Manager. Ensure the team is well briefed, prepared and set up for service. Manage service flow, including guest seating, table turns and section management, maintaining strong pace, energy and control during busy periods. Support opening and closing procedures.
- Guest Experience & Service Excellence: Deliver warm, engaging and confident service at all times. Ensure every guest is welcomed and acknowledged quickly, lead by example in interaction and service standards, create a relaxed, enjoyable and personal restaurant experience, and resolve guest issues quickly and professionally.
- Small Details, Big Difference: Ensure key details are delivered consistently including the presentation of tables, menus, linen and crockery. Proactively top up drinks and ensure tables are cleared and reset promptly, spotting issues before they impact guest experience.
- Service Standards & Food Delivery: Ensure food is delivered correctly, promptly and to the right guest, maintaining clear communication between front and back of house. Support upselling through confident product knowledge and ensure allergens are handled correctly and safely.
- Team Support & Development: Support the Restaurant Manager in training and developing the team, coaching on service and product knowledge, and helping to build confidence and capability within the team. Support new starters and ensure a strong onboarding experience.
- Operational Standards & Compliance: Ensure all checklists and procedures are completed during shifts and maintain high standards of cleanliness and organization. Ensure compliance with health and safety, food safety and allergens processes and support stock awareness relevant to service.
- Communication & Team Engagement: Deliver clear and effective shift briefings, communicating key information from the Restaurant Manager. Keep the team motivated, engaged and focused and work closely with departments to ensure smooth service.
Qualifications
- Experience working in a restaurant or food-led hospitality business.
- Strong service skills and guest interaction skills.
- Some experience leading or supervising a team.
- Good communication and organizational skills with strong attention to detail.
- Ability to stay calm under pressure.
- Ability to train teams at all levels within the hospitality environment.
- Ability to lead from the front with energy and positivity.
- Someone who enjoys working with people and delivering great service, who takes pride in high standards.
- Someone who is reliable and productive and who wants to progress in hospitality.
Benefits
- A competitive salary, negotiable depending on experience.
- Stream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Generous employee discounts.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Life assurance.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.
Restaurant Team Leader in Skipton employer: The Lister Arms
Join our vibrant team as a Restaurant Team Leader, where we prioritise exceptional dining experiences and foster a culture of warm hospitality. With competitive salaries, generous employee benefits, and ample opportunities for personal and professional growth, we are committed to supporting our staff in their journey within the hospitality industry. Our engaging work environment encourages teamwork and development, making it an ideal place for those passionate about delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Leader in Skipton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Lister Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Lister Arms
Don't be shy about reaching out to The Lister Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Team Leader in Skipton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Lister Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Lister Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
