At a Glance
- Tasks: Delight guests and provide exceptional service as a receptionist.
- Company: Join the Coaching Inn Group, a top-rated hospitality employer.
- Benefits: Enjoy flexible hours, discounts, and career development opportunities.
- Other info: Award-winning training and a supportive work environment.
- Why this job: Be part of a vibrant team in beautiful market towns.
- Qualifications: Energetic personality and a passion for guest satisfaction.
The predicted salary is between 12 - 12 € per hour.
Why work for the Coaching Inn Group?
- A genuine belief in work/life balance and an understanding of working together to promote flexibility.
- A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
- Award winning career development programmes.
- Fantastic Hero of the month and Hero of the year schemes.
- Up to 50% discount off food across all of our hotels and 50% off accommodation.
- Annual stay for £1 offer.
- Employee assistance programme and wellbeing support.
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.
Who are we looking for?
- This role will involve working weekends and the shift patterns would be either 7am - 2pm or 2pm – 9pm.
- The ideal candidate would need to have prior reception experience; Reslynx trained would be preferred however not necessary.
- Fun, bubbly and energetic people.
- Experience is not essential, but an eagerness to do well is.
- A desire to delight every guest.
- Working well in a team, but can also use your own initiative.
- Comfortable using computers and different systems.
- Able to proactively answer guests' questions in person, on the telephone and via email.
- Great time management and organisational skills.
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings. Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group is passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Receptionist employer: The Lion Inn, Boreham
At the Coaching Inn Group, we pride ourselves on fostering a vibrant work culture that champions work/life balance and flexibility, making it an excellent employer for those seeking meaningful employment. With award-winning career development programmes, generous discounts, and a supportive employee assistance programme, we empower our team members to thrive both personally and professionally in our picturesque market towns. Join us in delivering Hospitality from the Heart, where your passion for guest delight can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the Coaching Inn Group! Research their values and mission, especially their focus on delivering 'Hospitality from the Heart'. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common guest interactions with friends or family to boost your confidence and ensure you're ready to delight every guest that walks through the door.
✨Tip Number 3
Show off your bubbly personality! When you get the chance to meet with the hiring team, let your fun and energetic side shine through. They’re looking for someone who can bring positive vibes to the team and create memorable moments for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Coaching Inn Group and ready to embark on an exciting career journey with us.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun and bubbly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of energy into your words.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight any relevant experience, even if it’s not directly in hospitality, and show us how your skills can delight our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at The Lion Inn, Boreham
✨Know the Company
Before your interview, take some time to research the Coaching Inn Group. Understand their mission of delivering 'Hospitality from the Heart' and be ready to discuss how you can contribute to that goal. This shows genuine interest and helps you connect your skills to their values.
✨Show Your Personality
As a receptionist, being bubbly and energetic is key! During the interview, let your personality shine through. Share stories that highlight your fun side and your eagerness to delight guests. Remember, they’re looking for someone who can create memorable moments!
✨Demonstrate Team Spirit
The Coaching Inn Group values teamwork, so be prepared to discuss your experiences working in a team. Share examples of how you've collaborated with others to achieve a common goal, and express your willingness to support your colleagues in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their award-winning training programmes or the Hero of the Month scheme. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
