At a Glance
- Tasks: Delight guests and create memorable experiences as a Receptionist.
- Company: Join the Coaching Inn Group, a top-rated hospitality employer.
- Benefits: Enjoy flexible hours, discounts, and award-winning career development.
- Other info: Work in a dynamic environment with great growth opportunities.
- Why this job: Be part of a vibrant team in beautiful market towns.
- Qualifications: Prior reception experience preferred, but enthusiasm is key.
The predicted salary is between 20000 - 25000 € per year.
Why work for the Coaching Inn Group?
- Work/Balance: A genuine belief in work/life balance and an understanding of working together to promote flexibility.
- Tips: A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
- Development: Award winning career development programmes.
- Reward: We have fantastic Hero of the month and Hero of the year schemes.
- Discounts: Up to 50% discount off food across all of our hotels and 50% off accommodation.
- Something different: Annual stay for £1 offer.
- Personal support: Employee assistance programme and wellbeing support.
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.
We are looking for a talented Receptionist to join our team.
Who are we looking for?
- This role will involve working weekends and the shift patterns would be either 7am - 2pm or 2pm – 9pm.
- The ideal candidate would need to have prior reception experience; Reslynx trained would be preferred however not necessary.
- Fun, bubbly and energetic people.
- Experience is not essential, but an eagerness to do well is.
- A desire to delight every guest.
- Working well in a team, but can also use your own initiative.
- Comfortable using computers and different systems.
- Able to proactively answer guests' questions in person, on the telephone and via email.
- Great time management and organisational skills.
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.
Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group is passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Receptionist in Chelmsford employer: The Lion Inn, Boreham
At the Coaching Inn Group, we pride ourselves on fostering a vibrant work culture that champions work/life balance and flexibility, making it an excellent employer for those seeking meaningful employment. With award-winning career development programmes, generous discounts, and a supportive employee assistance programme, we empower our team members to thrive both personally and professionally in our picturesque market towns. Join us in delivering Hospitality from the Heart, where your passion for guest delight can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Chelmsford
✨Tip Number 1
Get to know the Coaching Inn Group! Research their values and mission, especially their focus on delivering 'Hospitality from the Heart'. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence in answering questions and handling inquiries with a bubbly attitude.
✨Tip Number 3
Show off your organisational skills! Prepare a list of questions to ask during your interview about the role and the team dynamics. This not only demonstrates your initiative but also helps you assess if the Coaching Inn Group is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Coaching Inn Group directly. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Receptionist in Chelmsford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun and bubbly personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and delighting guests.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight any relevant experience, even if it’s not directly in reception, and mention your eagerness to learn and grow with us at the Coaching Inn Group.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and structure your thoughts well. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our vibrant team.
How to prepare for a job interview at The Lion Inn, Boreham
✨Know the Company
Before your interview, take some time to research the Coaching Inn Group. Understand their mission of delivering 'Hospitality from the Heart' and be ready to discuss how you can contribute to that goal. This shows genuine interest and helps you connect your skills to their values.
✨Show Your Personality
As a Receptionist, being fun, bubbly, and energetic is key! During the interview, let your personality shine through. Share anecdotes that highlight your enthusiasm for customer service and your ability to create memorable moments for guests.
✨Demonstrate Team Spirit
The Coaching Inn Group values teamwork, so be prepared to discuss your experiences working in a team environment. Highlight instances where you collaborated with others to achieve a common goal or how you supported your colleagues during busy times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or the employee assistance programme. This not only shows your interest in the role but also helps you understand how the company supports its staff.
