At a Glance
- Tasks: Welcome guests, take orders, and create memorable experiences in a lively pub atmosphere.
- Company: Join The Inn Collection Group, an award-winning pub company known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, 50% off food, and discounted stays at our Inns.
- Other info: Perfect for those who love fast-paced environments and exploring beautiful locations.
- Why this job: Be part of a fun team that values warmth, respect, and making people happy.
- Qualifications: No specific experience required, just a passion for customer service and a positive attitude.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The nearest mainland pub to Holy Island, the award-winning Lindisfarne Inn is ideally located for exploring Northumberland and venturing into Scotland. Situated just off the A1, south of Berwick-upon-Tweed and the Scottish Border, it offers great facilities for walkers and cyclists, making it the perfect spot for those exploring the area. With a warm welcome and superb home-cooked meals, The Lindisfarne Inn is perfectly placed to enjoy the beauty of both Northumberland and Scotland.
You’ll Fit Right Inn
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor. Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!
If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences we think you’ll fit right inn…
Front of House Team Member in Berwick-Upon-Tweed employer: The Lindisfarne Inn
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. As a Chef de Partie, you'll benefit from generous perks such as paid breaks, birthday holidays, and discounts on food and accommodation, all while working in stunning locations like the award-winning Lindisfarne Inn. With opportunities for personal growth through our Lead-Inn development programme and a supportive team environment, you'll thrive in a role that not only values your contributions but also celebrates your passion for delivering outstanding hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Berwick-Upon-Tweed
✨Tip Number 1
Familiarise yourself with The Lindisfarne Inn and its offerings. Understanding their menu, special events, and the local area will help you engage with guests and show your enthusiasm for the role during any interviews.
✨Tip Number 2
Demonstrate your passion for customer service by sharing relevant experiences in previous roles. Think of specific examples where you went above and beyond to ensure a great experience for customers, as this aligns with the values of The Inn Collection Group.
✨Tip Number 3
Network with current or former employees of The Lindisfarne Inn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare to showcase your ability to thrive in a fast-paced environment. Think of scenarios where you've successfully managed multiple tasks at once, as this is crucial for a Front of House Team Member.
We think you need these skills to ace Front of House Team Member in Berwick-Upon-Tweed
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what The Lindisfarne Inn is looking for in a Front of House Team Member. Highlight your customer service skills and any relevant experience in hospitality.
Tailor Your CV:Make sure your CV reflects your experience and skills that are relevant to the role. Emphasise your ability to work in a fast-paced environment and your passion for delivering exceptional customer experiences.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at The Lindisfarne Inn specifically and how you align with their core values of respect, warmth, and honesty.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at The Lindisfarne Inn
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Team Spirit
As a Front of House Team Member, teamwork is crucial. Be prepared to discuss examples of how you've worked effectively in a team before, showcasing your ability to collaborate and support your colleagues.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or busy periods. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Know the Company Values
Familiarise yourself with The Inn Collection Group's core values of respect, customer focus, warmth, and honesty. Be ready to discuss how you embody these values in your work and how they align with your personal approach to hospitality.
