At a Glance
- Tasks: Lead the front-of-house team, ensuring guests have a memorable experience.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
- Other info: Explore beautiful locations with discounts on stays and room bookings.
- Why this job: Be part of a vibrant team that values warmth, respect, and customer focus.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme
- Tronc (…that’s tips to me and you)
- Contribute to a company that gives back through our Give-inn back scheme
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The nearest mainland pub to Holy Island, the award-winning Lindisfarne Inn is ideally located for exploring Northumberland and venturing into Scotland. Situated just off the A1, south of Berwick-upon-Tweed and the Scottish Border, it offers great facilities for walkers and cyclists, making it the perfect spot for those exploring the area. With a warm welcome and superb home-cooked meals, The Lindisfarne Inn is perfectly placed to enjoy the beauty of both Northumberland and Scotland.
You’ll Fit Right Inn
As a Front of House Supervisor, you arenot just the first smile that welcomes guests but a vital part of ensuringtheir experience is warm and memorable from start to finish. Working closelywith the Assistant Manager, you help guide and support the team, creating apositive and lively atmosphere for guests and staff alike.
From greeting guests and overseeingservice to stepping in to resolve challenges and ensuring smooth operations, notwo days are the same. Your enthusiasm, professionalism, and leadership makeour Inn a place guests love to visit and where our team thrives.
If you thrive in a fast-paced environment have a passion for customer service are committed to delivering exceptional experiences we think you’ll fit right inn...
This role allowed Megan to explore a new location. Watch Megan's video to learn more about our front-of-house roles https://careers.inncollectiongroup.com/join-inn
*Age-related pay rates apply for Under 21s.*
FOH Supervisor in Berwick-Upon-Tweed employer: The Lindisfarne Inn
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. As a Chef de Partie, you'll benefit from generous perks such as paid breaks, birthday holidays, and discounts on food and accommodation, all while working in stunning locations like the award-winning Lindisfarne Inn. With opportunities for personal growth through our Lead-Inn development programme and a supportive team environment, you'll thrive in a role that not only values your contributions but also celebrates your passion for delivering outstanding hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor in Berwick-Upon-Tweed
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Lindisfarne Inn and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace FOH Supervisor in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Lindisfarne Inn that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Lindisfarne Inn.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Lindisfarne Inn get a sense of who you are beyond your experience!
How to prepare for a job interview at The Lindisfarne Inn
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Lindisfarne Inn and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
