At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in a lively pub atmosphere.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Explore beautiful locations while working with a supportive team.
- Why this job: Be part of a fun, fast-paced environment where your leadership makes a difference.
- Qualifications: Passion for customer service and experience in a fast-paced setting.
The predicted salary is between 22000 - 26000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The nearest mainland pub to Holy Island, the award-winning Lindisfarne Inn is ideally located for exploring Northumberland and venturing into Scotland. Situated just off the A1, south of Berwick-upon-Tweed and the Scottish Border, it offers great facilities for walkers and cyclists, making it the perfect spot for those exploring the area. With a warm welcome and superb home-cooked meals, The Lindisfarne Inn is perfectly placed to enjoy the beauty of both Northumberland and Scotland.
You’ll Fit Right Inn
As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike. From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives.
If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn.
FOH Supervisor employer: The Lindisfarne Inn
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. As a Chef de Partie, you'll benefit from generous perks such as paid breaks, birthday holidays, and discounts on food and accommodation, all while working in stunning locations like the award-winning Lindisfarne Inn. With opportunities for personal growth through our Lead-Inn development programme and a supportive team environment, you'll thrive in a role that not only values your contributions but also celebrates your passion for delivering outstanding hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Familiarise yourself with their values and what makes them tick. This way, you can show off your enthusiasm and how you align with their mission to make people happy.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll be the face of the pub. So, brush up on your communication and customer service skills. Role-play with a friend or family member to get comfortable with common scenarios you might face during your shift.
✨Tip Number 3
Show your leadership flair! Think about examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories in your interview to demonstrate that you can create a positive atmosphere for both guests and staff.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our award-winning team. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace FOH Supervisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the FOH Supervisor role. Highlight your relevant experience and skills that align with our core values of respect, warmth, and customer focus. This shows us that you understand what we’re all about!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at The Lindisfarne Inn
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect, warmth, and customer focus. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Supervisor, your ability to create a welcoming atmosphere is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your commitment to delivering exceptional hospitality.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as resolving guest complaints or managing a busy service period. Think through potential scenarios and how you would approach them, highlighting your leadership and problem-solving skills.
✨Bring Your Enthusiasm
Your passion for the role should shine through during the interview. Be ready to express why you love working in hospitality and how you can contribute to making guests happy. A positive attitude can make a lasting impression!
