Woking Foodbank Signposting Lead

2 days ago Be among the first 25 applicants Direct message the job poster from The Lighthouse Contract: 15 hours per week, Monday–Friday, operating across our distribution centres, fixed term for 1 year (with potential to extend, funding dependent) Salary: Salary for 15 hours is £12,329, which equates to a full-time salary of £30,822 About us Woking Foodbank is part of the Trussell group of more than 1,200 foodbanks nationwide.Trussell provides us with specialist support and advice across a whole range of areas, helping us to operate effectively.Locally, Woking Foodbank is part of a charity called Emmaus Transformation Trust.This charity, with Christian foundations and values, supports a wide range of local people in need through many different projects. The foodbank has been a pillar of support for over a decade, providing emergency food to thousands of local individuals and families in crisis. As we continue to grow, we recognise that food support is just the beginning. To better serve our community, we are excited to introduce a new opportunity for a Foodbank Signposting Lead , someone with the passion, empathy, and initiative to guide our guests toward long-term solutions. About the Role We are recruiting a Signposting Lead to ensure our visitors not only receive food parcels, but also help with next steps out of crisis. You will engage with visitors, guide volunteers, liaise with partner agencies, and support broader Foodbank initiatives. Key Responsibilities Greet and build trust with visitors, identify additional support needs Follow safeguarding procedures Build and maintain links with local support agencies and charities Provide volunteers with up-to-date signposting information Maintain referral and support systems Administer initiatives such as Acts 435, Fuelbank, and supermarket vouchers Triage email/phone enquiries and manage secure data use About You You will be: A confident communicator who builds rapport easily Empathetic and able to support people in difficult circumstances Culturally sensitive and respectful Calm in challenging situations Organised, proactive, and self-motivated Comfortable using Microsoft software and databases Flexible and able to work across multiple locations You must have a valid driving licence, access to a car (due to the multi site nature of the role), and the right to work in the UK. Experience in charity, health, or social care settings is desirable. To Apply If you’re passionate about helping people find lasting solutions to food poverty, we’d love to hear from you.Please submit your CV to recruitment@lighthousewoking.org by 20 June 2025. Seniority level Seniority level Entry level Employment type Employment type Part-time Industries Non-profit Organizations Referrals increase your chances of interviewing at The Lighthouse by 2x Get notified about new Lead jobs in Woking, England, United Kingdom . London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago Feltham, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 days ago Management Consultant – Senior And Lead Level London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Epsom, England, United Kingdom 3 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Guildford, England, United Kingdom 6 days ago Eversley, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 days ago Greater London, England, United Kingdom 3 weeks ago B7 Clinical Team Lead CMHRS Rmede and Spelth Chertsey, England, United Kingdom 2 weeks ago Senior Vice President – Technology (International Technology Lead) Business Development Lead – Middle East and Africa London, England, United Kingdom 3 days ago Continuous Improvement and Change Management Lead London, England, United Kingdom 4 days ago London, England, United Kingdom 4 days ago City Of London, England, United Kingdom 3 weeks ago People Operations & Transformation Lead – Hedge Fund – £150-200k TC + Sign on bonus – WFH flex London, England, United Kingdom 6 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago EMEA Sales Strategy Planning & Operations Lead London, England, United Kingdom 1 week ago London, England, United Kingdom 4 days ago London, England, United Kingdom 4 days ago London, England, United Kingdom 4 days ago London, England, United Kingdom 1 week ago Front-End Team Lead – Ethical Marketplace London, England, United Kingdom 1 month ago District Nurse Team Lead – Surrey Downs H&C Surrey Downs Health and Care Leatherhead, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr