At a Glance
- Tasks: Lead and manage leisure activities, ensuring a fun and safe experience for all guests.
- Company: Join The Light, a rapidly growing entertainment venue with a vibrant community focus.
- Benefits: Enjoy competitive pay, flexible hours, and the chance to work in a dynamic environment.
- Other info: Opportunity for career growth in a fast-paced, innovative company.
- Why this job: Be part of a passionate team creating unforgettable experiences in leisure and entertainment.
- Qualifications: Experience in leisure or hospitality management and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Since 2007, The Light has grown to 14 entertainment venues across the UK, with further developments planned.
The company blends cutting‑edge cinema with attentive service, premium food and drink, and leisure experiences such as ten‑pin bowling and interactive darts.
The Light focuses on creating unforgettable shared experiences for guests of all ages at the heart of the communities it serves.
These experiences are driven by a talented, passionate, and curious team dedicated to ensuring every visit is enjoyable.
The Light was recognized in The Sunday Times Fast Track 100 businesses in 2019, reflecting its strong growth and innovative approach.
Role Description
The Leisure Manager is a full‑time, on‑site role based at The Light in Redhill.
This role oversees the day‑to‑day operation of leisure activities, including bowling, interactive games, and other entertainment offerings, ensuring a safe, engaging, and high‑quality experience for all guests.
The Leisure Manager leads and motivates the leisure team, manages staffing schedules, supports training and performance, and maintains excellent customer service standards.
Daily responsibilities include monitoring venue presentation, coordinating events and group bookings, managing budgets and performance targets, and ensuring compliance with health and safety procedures.
The role works closely with cinema, food and beverage, and marketing teams to drive footfall, maximise revenue, and uphold The Light’s brand standards.
Qualifications
- Experience in leisure, hospitality, or entertainment venue management, with a focus on delivering excellent guest experiences.
- Strong team leadership and people management skills, including training, coaching, and performance management.
- Proficiency in operational administration, such as scheduling, budgeting, reporting, and basic IT systems.
- Excellent communication and interpersonal skills, with the ability to engage and support diverse guests and team members.
- Sound understanding of health, safety, and compliance standards in a public venue environment.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by a leisure and entertainment operation.
- Proven problem‑solving and decision‑making skills, with a practical approach to resolving operational issues.
- Previous experience in Redhill or local community knowledge is beneficial; supervisory or management experience in a similar setting is strongly preferred.
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StudySmarter Expert Advice🤫
We think this is how you could land Leisure Manager in Redhill
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Light. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Light
Don't be shy about reaching out to The Light directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Manager in Redhill
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Light and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Light
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
