At a Glance
- Tasks: Support climbers of all levels and ensure a fun, safe climbing experience.
- Company: The Light - an immersive entertainment hub with 14 locations across the UK.
- Benefits: Employee discounts, free cinema tickets, career development, and health support.
- Other info: Flexible shifts and up to 28 days holiday in a supportive environment.
- Why this job: Join a vibrant team and help guests enjoy exciting climbing adventures.
- Qualifications: Friendly, proactive, and customer-focused; climbing experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
We are The Light - we provide a unique immersive experience to surprise and delight our guests across 14 locations in the UK. Cinema, bowling, karaoke, darts, mini golf, climbing walls, bars and restaurants - we have it all! We’re looking for an enthusiastic and energetic Climbing Team Member to join our Adventure Climb team. If you love staying active, working with people, and helping others feel confident and supported, this could be the perfect fit.
As a Climbing Team Member you’ll help guests of all ages and abilities enjoy a fun and safe climbing experience — all in a fast-paced, exciting environment.
What You’ll Be Doing:
- Welcoming and supporting climbers of all levels, from first-timers to regulars
- Helping guests get kitted up and safely clipped in
- Giving clear guidance and encouragement to help guests enjoy the experience
- Supporting instructors with safety briefings and group sessions
- Making sure safety procedures are followed at all times
- Creating a fun, friendly atmosphere where everyone feels welcome
About You:
- A people person — friendly, approachable, and confident speaking with guests of all ages
- Motivated, proactive, and always ready to get involved
- Experience working with groups or in a customer-facing role
- Flexible with shifts — including mornings, evenings, weekends, and holidays
- Climbing experience is a bonus, but not essential — we’ll provide training
What’s In It For You:
- A fun, active and supportive place to work
- Employee discounts
- Extra pay on Bank Holidays
- Free cinema tickets for family and friends
- Career development opportunities
- Wagestream - access your pay when you need it
- Health & wellbeing support
- Mental health support via Hospitality Action
- Pension scheme
- Up to 28 days holiday
Sound like your kind of role? Apply now! Our Recruitment Team reviews every application and will be in touch with candidates who are a great fit. If it’s not quite right this time, we’ll still let you know — though we’re unable to offer detailed feedback at this stage.
Climbing Team Member - Guest Experience & Safety Pro in Huddersfield employer: The Light
At The Light, we pride ourselves on being an exceptional employer, offering a vibrant and dynamic work environment where our Climbing Team Members can thrive. With a focus on employee well-being, we provide comprehensive support including health initiatives, career development opportunities, and generous benefits such as employee discounts and free cinema tickets. Join us in creating memorable experiences for our guests while enjoying a fun, active workplace that values teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Climbing Team Member - Guest Experience & Safety Pro in Huddersfield
✨Tip Number 1
Get to know the company! Before your interview, dive into The Light's vibe and values. Understanding what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their adventure.
✨Tip Number 2
Practice your people skills! As a Climbing Team Member, you'll be interacting with guests of all ages. Role-play scenarios with friends or family to boost your confidence in welcoming and supporting climbers. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion for climbing and helping others come through in your conversations. Share personal stories about how you've supported others in active environments — it’ll make you stand out!
✨Tip Number 4
Be flexible and ready to adapt! The role requires working various shifts, so highlight your willingness to jump in whenever needed. This shows you're a team player who’s ready to contribute to the fun and safety of the climbing experience.
We think you need these skills to ace Climbing Team Member - Guest Experience & Safety Pro in Huddersfield
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for climbing and working with people.
Tailor Your Application:Make sure to highlight any relevant experience you have, especially in customer service or working with groups. Show us how your skills align with what we’re looking for in a Climbing Team Member!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos. A tidy application reflects your attention to detail!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It’s super easy, and we’ll be able to review your application quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Light
✨Show Your Enthusiasm
Make sure to express your passion for climbing and working with people during the interview. Share any personal experiences that highlight your love for staying active and helping others feel confident, as this aligns perfectly with what they’re looking for.
✨Know the Company
Familiarise yourself with The Light and their various offerings. Understanding their unique immersive experiences will help you connect your skills to their mission, showing that you’re genuinely interested in being part of their team.
✨Demonstrate Team Spirit
Since the role involves supporting instructors and creating a friendly atmosphere, be ready to discuss examples of how you’ve worked well in teams before. Highlight your proactive nature and willingness to get involved, as this is key for a fast-paced environment.
✨Safety First!
Brush up on basic safety procedures related to climbing, even if you don’t have extensive experience. Showing that you understand the importance of safety and are willing to learn will impress the interviewers and demonstrate your commitment to guest wellbeing.
