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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service in a vibrant cinema environment.
- Company: The Light, offering immersive experiences across 14 UK locations.
- Benefits: Enjoy employee discounts, free cinema tickets, and up to 28 days holiday.
- Why this job: Join a fun, energetic workplace and develop your career in the film industry.
- Qualifications: Experience in customer service, strong communication skills, and a passion for film.
- Other info: Flexible shifts with opportunities for career growth and wellbeing support.
The predicted salary is between 28800 - 43200 £ per year.
We are The Light, providing a unique immersive experience that surprises and delights our guests across 14 locations in the UK. We offer a wide range of activities; cinema, bowling, karaoke, darts, mini golf, climbing walls, bars, and kitchens – we have it all!
About You
- Experience in a customer-facing role, ideally in cinema
- A friendly and confident people person
- Able to support, motivate, and lead by example
- Great communication and problem-solving skills
- Organised, reliable, and comfortable in a busy environment
- Passionate about film and delivering brilliant service
- Flexible to work shifts, including evenings, weekends, and holidays
What You’ll Be Doing
- Support the team in delivering excellent customer service
- Take the lead on shift, helping to coordinate day-to-day operations
- Make sure everything runs smoothly and safely across the cinema
- Help train and support new team members
- Keep things clean, well-stocked, and welcoming at all times
- Step in to handle any issues or guest feedback with confidence and care
What’s In It For You
- A fun, friendly, and energetic workplace
- Extra pay on Bank Holiday
- Employee discounts
- Free cinema tickets for family and friends
- Career development opportunities
- Wagestream – access your pay when you need it
- Health and wellbeing support
- Mental health support through Hospitality Action
- Pension scheme
- Life insurance
- Healthcare cash plan
- Up to 28 days holiday
Ready to take the next step in your career? Our Recruitment Team will review every application and be in touch with candidates who are a great fit. If it’s not quite the right match right now, we’ll let you know – though we’re unable to offer detailed feedback at this stage.
Cinema Team Leader in Banbury employer: The Light
Contact Detail:
The Light Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cinema Team Leader in Banbury
✨Tip Number 1
Get to know the company! Before your interview, dive into The Light's vibe. Watch some of their films, check out their social media, and understand what makes them tick. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Cinema Team Leader, you'll be leading a crew and interacting with guests. Role-play common scenarios with friends or family to boost your confidence in handling customer queries and team dynamics.
✨Tip Number 3
Show off your passion for film! Be ready to chat about your favourite movies or recent releases during the interview. This not only highlights your enthusiasm but also aligns perfectly with The Light's mission to deliver an immersive experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows that you’re keen on joining the team at The Light.
We think you need these skills to ace Cinema Team Leader in Banbury
Some tips for your application 🫡
Show Your Passion for Film: Let us know why you love cinema! Share your favourite films or experiences that highlight your enthusiasm. This will help us see your genuine interest in the role and our unique immersive experience.
Highlight Your Customer Service Skills: Since we’re all about delivering brilliant service, make sure to showcase any previous customer-facing roles. Talk about how you’ve handled tricky situations or gone the extra mile for guests – we want to see your people skills shine!
Be Organised and Reliable: We thrive in a busy environment, so it’s important to demonstrate your organisational skills. Mention any experiences where you’ve successfully managed multiple tasks or led a team, as this will show us you can keep things running smoothly.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to review your application and get back to you about this exciting opportunity!
How to prepare for a job interview at The Light
✨Know Your Cinema Stuff
Brush up on your film knowledge and be ready to discuss your favourite movies or recent releases. This shows your passion for cinema and helps you connect with the interviewers, who are likely just as enthusiastic about films.
✨Show Off Your People Skills
Prepare examples of how you've handled customer interactions in the past. Whether it’s resolving a complaint or making someone’s day, demonstrating your friendly and confident approach will highlight your suitability for a customer-facing role.
✨Be Ready to Lead
Think of situations where you’ve taken charge or motivated a team. Share these experiences to showcase your leadership skills, especially since the role involves supporting and guiding others during busy shifts.
✨Stay Organised and Flexible
Discuss how you manage your time and stay organised in a fast-paced environment. Mention your flexibility with shifts, as this is crucial for the role. Showing that you can adapt to changing circumstances will impress the interviewers.
