The Lifestyle Group is seeking a Reservation Agent to be the first point of contact for guests booking their stay. You will handle reservations via phone, email and booking platforms with a friendly, energetic, service-focused approach.
You will enter, update and manage bookings in the property management system, upsell rooms and experiences, and coordinate with Front Office and Revenue teams to ensure seamless operations while maintaining clear, professional guest communication.
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Reservation Agent — Guest Experience & Upsell in Newport employer: The Lifestyle Group
Hard Rock Hotel Malta is an exceptional employer, offering a vibrant work culture that thrives on teamwork and creativity in the fast-paced hospitality sector. Employees benefit from competitive salaries, service charge distribution, and comprehensive training programmes that foster personal and professional growth, all while working in a stunning location that enhances the guest experience.
