At a Glance
- Tasks: Lead a vibrant team, ensuring outstanding hospitality and driving innovative revenue ideas.
- Company: Join Incipio, where we create beautiful spaces filled with energy and joy.
- Benefits: Enjoy competitive pay, bonuses, health perks, and discounts on food and drink.
- Other info: Opportunities for growth, internal promotions, and exciting incentive trips await you!
- Why this job: Make a real impact in hospitality while having fun and developing your career.
- Qualifications: Passion for hospitality, strong communication skills, and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams.
Benefits + Best Bits
- Transparent and fair TRONC payments
- Pergo development programme
- Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager
- Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards
- Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- 60% of our management teams are people we have progressed internally
- Career development + opportunity to grow and expand in this role as the business expands
- Company awards to celebrate team and regular events
- Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Paid sick leave
- Compassionate Leave
- Enhanced Maternity, Paternity and Adoption leave
- Length in service; earn additional holiday after 2 years continuous service
- Incipio FC + Seasonal Socials
- 50% discount for food and drink in all of our venues
What You’ll Be Getting Up To
- Bridging the gap between the team and senior management, using clear, effective and simple communication
- Using imaginative revenue driving ideas to drive the business forward
- You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development.
- You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity.
- Creative cocktail ideas and champion menu development from your team
- You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving.
- You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy.
- You drive both sales and the business performance by using financial data and planning effectively.
- Be obsessed with learning, pushing for your own development and career progression
- Having fun, laughing a lot and bringing the good vibes
What We’re Looking For
- Someone who has a passion for individual hospitality experiences
- People focused, delivering structured inductions to new team members and encourage development
- A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus
- You have a discipline for implementing exceptional standards
- You are calm in high pressure environments
- You have a big heart and want to impart your knowledge onto your team
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Assistant Manager — Hospitality Leader & Growth Driver in London employer: The Libertine FOH
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for hospitality thrive. With a strong focus on employee development through the Pergo programme and numerous career progression opportunities, our Assistant Managers are empowered to lead dynamic teams while enjoying benefits like performance bonuses, health packages, and exciting incentive trips. Join us in creating memorable experiences and be part of a supportive community that celebrates individuality and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager — Hospitality Leader & Growth Driver in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Incipio's vibe. Check out their social media and website to see how they engage with their team and customers. This will help you connect during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice your storytelling skills! When discussing your past experiences, focus on specific examples that highlight your leadership and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Show off your creativity! Since the role involves imaginative revenue-driving ideas, come prepared with a few suggestions that could enhance guest experiences or boost sales. This will demonstrate your proactive approach and passion for the hospitality industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Manager — Hospitality Leader & Growth Driver in London
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality shine through in your application. We want to see how you bring joy and energy to your work, so share specific examples of how you've created memorable experiences for guests.
Be Imaginative:We’re all about innovative ideas! When writing your application, don’t hesitate to include any creative concepts you’ve implemented in previous roles. This could be anything from unique menu items to engaging team-building activities.
Highlight Team Development:As an Assistant Manager, you’ll be leading and developing your team. Make sure to mention any experience you have in coaching or mentoring others, and how you’ve helped them grow in their roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Incipio!
How to prepare for a job interview at The Libertine FOH
✨Know Your Vibe
Before the interview, get a feel for Incipio's vibrant atmosphere. Research their venues and understand their unique hospitality approach. This will help you connect your passion for individual experiences with their brand ethos during the conversation.
✨Showcase Your Leadership Style
Be ready to discuss your leadership style and how you motivate teams. Prepare examples of how you've successfully coached team members in the past, especially in high-pressure situations. Highlight your ability to maintain high service standards while keeping the atmosphere joyful.
✨Bring Imaginative Ideas
Think of a few innovative revenue-driving ideas or creative cocktail concepts that could fit into Incipio's offerings. Presenting these during your interview shows your proactive nature and passion for contributing to the business's growth.
✨Emphasise Inclusivity and Team Development
Discuss your commitment to inclusivity and how you’ve fostered a supportive environment for diverse teams. Share experiences where you’ve implemented structured inductions or encouraged development, showcasing your people-focused approach.
