At a Glance
- Tasks: Provide friendly admissions support to prospective families and assist with recruitment events.
- Company: A welcoming school dedicated to fostering an inclusive community.
- Benefits: Flexible working hours, competitive pay, and valuable experience in education.
- Other info: Join us for training in mid-August and enjoy term-time only work.
- Why this job: Make a difference in students' lives while developing your administrative skills.
- Qualifications: Strong communication skills and previous customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
This pro rata figure is based on employment for a full academic year (01 September – 31 August). Where employment starts part way through the academic year, the first year's salary will be calculated in accordance with the remaining duration of that academic year. Fixed term contract for one year or the return of the postholder (whichever is sooner).
We are seeking a temporary Admissions Officer to provide a friendly and efficient admissions service to prospective pupils and parents during their journey with us, from enquiry through to admission.
We are looking for an excellent administrator to act as a key point of contact to correspond with parents and feeder schools, maintain the digital filing system, and input data into spreadsheets effectively. You may be involved in parental visits and assist with both organising and attending recruitment events.
We are looking for a team player, who will use their exceptional communication skills to provide exceptional service to our families. Ideally you will have previous experience in a similar role or a customer service role in a comparable organisation.
You will be working 20 hours per week, term time only (33 weeks per year Term Dates – The Leys) as below:
- Working pattern Tuesday & Wednesday 09.00 – 16.00 with 0.5 hours unpaid lunch break
- Friday 09.00 – 16.30 with 0.5 hours unpaid lunch break
We are open to discussion on the working hours so if you would be interested in a different working pattern, please provide further details in your application.
Ideally, we would like the successful candidate to be available to join us mid-August for training & induction. Alternatively, we may be able to offer your initial training and induction on a flexible basis across July/August, prior to a September start date, if this would be your preference please indicate on your application.
This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Before appointment to any role in the school, checks including an Enhanced DBS Check and workplace references will be undertaken in accordance with current statutory guidance. Evidence of eligibility to work in the UK is required. A probationary period will also apply.
The Foundation is committed to fostering an inclusive culture that promotes and values diversity and celebrates the diverse voice of our community. This role has the opportunity for regular contact with pupils and therefore is exempt from the Rehabilitation of Offenders Act 1974.
Part-Time Admissions Officer for Prospective Families in London employer: The Leys
As a Part-Time Admissions Officer at our school, you will be part of a welcoming and supportive environment that prioritises the welfare of both staff and students. We offer flexible working hours during term time, fostering a work-life balance that allows you to thrive personally and professionally. With opportunities for training and development, you will play a vital role in shaping the experiences of prospective families while being part of a diverse community committed to inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Admissions Officer for Prospective Families in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Leys and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Leys and let us see your personality shine through!
We think you need these skills to ace Part-Time Admissions Officer for Prospective Families in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Leys.
Get Familiar with Our Brand:Before applying, take some time to learn about The Leys and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Leys
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Leys.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Leys will surely appreciate.
