At a Glance
- Tasks: Provide a friendly admissions service and support prospective pupils and parents.
- Company: A welcoming school committed to safeguarding and inclusivity.
- Benefits: Part-time hours, flexible working patterns, and training opportunities.
- Other info: Join a supportive team with a focus on diversity and community.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Strong communication skills and previous customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Part Time | 20 hours per week | Term Time Only. This pro rata figure is based on employment for a full academic year (01 September – 31 August). Where employment starts part way through the academic year, the first year's salary will be calculated in accordance with the remaining duration of that academic year. Fixed term contract for one year or the return of the postholder (whichever is sooner).
We are seeking a temporary Admissions Officer to provide a friendly and efficient admissions service to prospective pupils and parents during their journey with us, from enquiry through to admission. We are looking for an excellent administrator to act as a key point of contact to correspond with parents and feeder schools, maintain the digital filing system, and input data into spreadsheets effectively. You may be involved in parental visits and assist with both organising and attending recruitment events.
We are looking for a team player, who will use their exceptional communication skills to provide exceptional service to our families. Ideally you will have previous experience in a similar role or a customer service role in a comparable organisation.
You will be working 20 hours per week, term time only (33 weeks per year Term Dates – The Leys) as below:
- Working pattern Tuesday & Wednesday 09.00 – 16.00 with 0.5 hours unpaid lunch break
- Friday 09.00 – 16.30 with 0.5 hours unpaid lunch break
We are open to discussion on the working hours so if you would be interested in a different working pattern, please provide further details in your application. Ideally, we would like the successful candidate to be available to join us mid-August for training & induction. Alternatively, we may be able to offer your initial training and induction on a flexible basis across July/August, prior to a September start date, if this would be your preference please indicate on your application.
This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Before appointment to any role in the school, checks including an Enhanced DBS Check and workplace references will be undertaken in accordance with current statutory guidance. Evidence of eligibility to work in the UK is required. A probationary period will also apply.
The Foundation is committed to fostering an inclusive culture that promotes and values diversity and celebrates the diverse voice of our community. This role has the opportunity for regular contact with pupils and therefore is exempt from the Rehabilitation of Offenders Act 1974.
Admissions Officer | Temporary, Term Time | Closing Date: Friday 29th May 2026 in London employer: The Leys
As an Admissions Officer at our school, you will be part of a supportive and inclusive environment that values diversity and promotes the welfare of children. We offer flexible working hours during term time, allowing for a balanced work-life schedule, alongside opportunities for professional development and training. Join us in making a meaningful impact on the lives of prospective pupils and their families while enjoying a collaborative team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Officer | Temporary, Term Time | Closing Date: Friday 29th May 2026 in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like The Leys.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like The Leys. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Admissions Officer | Temporary, Term Time | Closing Date: Friday 29th May 2026 in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to The Leys.
How to prepare for a job interview at The Leys
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in The Leys's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services The Leys offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
