“The world is yours with Meliá Hotels International”
Joining Meliá is to embark on a journey without borders, where your potential to grow, learn and lead has no limits. It’s knowing that the world is yours — that you can develop your career across global destinations while being part of one supportive and passionate family.
The Level Lounge F&B - Outlet Manager at Melia White House The Level
Department: Food & Beverage – The Level
Location: London, UK
Reports to: The Level Manager
Salary: £32,960 gross per annum
Contract: Permanent
Working pattern: Full-time, 40 hours over 5 days
What’s in it for you?
- Global career opportunities across 350+ hotels worldwide
- Hotel and F&B discounts for you, your friends & family
- Company pension scheme & life assurance
- 28 days’ holiday including bank holidays
- Access to Meliá’s global learning platform
- High-street discounts via Perks at Work
- Meals on duty
- Health & wellbeing benefits including discounted dental cover
Mission
As the Level Lounge F&B – Outlet Manager, you will play a key role in leading the day-to-day operations of The Level, Meliá White House's exclusive 5-star offering. You will champion the highest standards of luxury hospitality, delivering exceptional, personalized guest experiences for our discerning VIP clientele. Through strong operational leadership, you will drive service excellence and uphold the highest standards of quality, while inspiring and developing a team dedicated to creating memorable experiences that reflect the distinctive standards and exclusivity of The Level.
Key Responsibilities
- Support departmental financial performance, including revenue, costs, and profitability targets
- Monitor and control budgets, inventory, and purchasing processes in line with company standards
- Analyse operational performance across breakfast, restaurant, room service, and events
- Track and report on KPIs including food cost, labour efficiency, and service quality
- Assist in the preparation and execution of the annual Food & Beverage budget
- Ensure full compliance with HACCP, Health & Safety, and internal policies
- Implement and maintain Meliá brand standards, service procedures, and operational guidelines
- Support daily operations, ensuring consistency, efficiency, and high-quality guest service
- Lead, motivate, and support the team to deliver exceptional and personalised guest experiences
- Contribute to continuous improvement initiatives, including sustainability and departmental action plans
What we’re looking for
- Previous experience in Food & Beverage supervision or management
- Strong understanding of financial controls and operational KPIs
- Passion for delivering premium guest experiences
- Leadership and team management skills
- Strong organisational and analytical abilities
- Flexibility to work shifts, including weekends
Because belonging to the great Meliá family is being VIP
At Meliá, our people are at the heart of everything we do. You will be part of a culture built on respect, collaboration and passion — where everyone is considered a Very Inspiring Person.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We believe diversity strengthens our teams and drives innovation.
If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
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Outlet Manager in London employer: The Level
Meliá White House offers an exceptional work environment for those passionate about luxury hospitality. With a strong focus on employee development, our team enjoys benefits such as hotel discounts and a comprehensive pension scheme, all while working in the vibrant city of London. Join us to lead a dedicated team in delivering outstanding guest experiences and to grow your career in a supportive and dynamic atmosphere.
